Pacific Hearing Service

10/02/2026

Today we’re celebrating 9 incredible years with Dr. Rachel Appleton!

From her dedication to our patients to her leadership as one of our owners, she has played such an important role in shaping who we are as an organization.

We are so grateful for everything she brings to our organization and are excited to celebrate this milestone with her!

10/01/2026

Happy 2 Year Anniversary to Dr. Ethan Chen!
Two years ago, we welcomed Ethan to our team as an audiology extern. One year later, we had the pleasure of welcoming him back as a Doctor of Audiology! 🦻🎓

It has been wonderful watching him grow from an extern into the skilled and compassionate audiologist he is today. Here’s to many more years of learning, growing, and making a difference for our patients! 💙

09/25/2026

09/22/2026

🎉 Celebrating 16 Years! 🎉

Today, we’re celebrating an incredible milestone for one of the most dependable and valued members of our team, Kirstin Chang —16 years with Pacific Hearing Service! 💙

She truly is a Jill of all trades—there’s hardly a part of the practice she hasn’t touched, a problem she hasn’t helped solve, or a team member she hasn’t supported. From keeping things running behind the scenes to jumping in wherever she’s needed, she has been an essential part of our practice for 16 amazing years.

Her dedication, flexibility, knowledge, and willingness to do whatever it takes have made a lasting impact on our team and our patients.

Thank you for everything you do and for being such an important part of the Pacific Hearing Service family! Here’s to celebrating you today and all the years to come! 💙✨

09/21/2026

Do you have a hard time hearing your TV even with your hearing aids on? This might explain why...

It's not you — the dialogue in TV and movies has gotten harder to h...

09/21/2026

Celebrating Dr. Debbie Clark's 28th Work Anniversary with us!

In 1998, Dr. Debbie Clark joined Pacific Hearing Service, beginning a chapter that would span nearly three decades.

As a former owner of Pacific Hearing Service, Dr. Clark played an important role in shaping our practice and caring for generations of patients. Her knowledge, dedication, and genuine connection with the people she served have made a lasting impact on our community.

Today, Dr. Clark is enjoying semi-retirement, but she remains an important part of the Pacific Hearing Service family. We’re grateful for the years she devoted to our patients, our practice, and the profession of audiology.

Thank you, Dr. Clark, for being such an important part of our story since 1998. We’re so grateful for your legacy and all you’ve contributed along the way! 🥂💙

09/16/2026

Our team attended the City of Los Altos'Live Well Agen Well Health Expo yesterday. We checked alot of ears and gave away our famous chocolates! It was great spending time with our community and gettng to know some new local organizations. We also got to meet Boyd the Los Altos PD facility dog! Our friends Community Services Agency and were our table neighbors too.

09/14/2026

🍂 Celebrating Our September Birthdays, Ann Mau and Dr. Rachel Appleton! 🍂

There’s something special about September birthdays. Those born this month are often known for being thoughtful, dependable, observant, and incredibly caring. They have a way of paying attention to the little things, showing up when they’re needed, and making the people around them feel valued.

And honestly, we see those qualities in our September team members every day.

✨ Happy Birthday to our September stars! ✨
We hope your month is filled with all the appreciation, laughter, and celebration you deserve!

09/11/2026

Today, we remember those we lost on September 11, 2001, and honor the heroes who courageously stepped forward to help.

Never forgotten.

09/11/2026

05/22/2025

One of Our Most Memorable Patients in Guatemala: Meet Emely

On one of our final days at Hospital de la Familia, we met a remarkable young girl named Emely and her devoted mother.

Emely had been scheduled for a hearing test in Guatemala City—a crucial step in getting her the support she needs for her autism. But when the test was suddenly canceled, it threatened to delay her access to critical resources.

Not willing to give up, Emely’s mother found out that Hospital de la Familia might be able to help. Without hesitation, they drove nearly eight hours to reach our team.

The test Emely needed is called an Auditory Brainstem Response (ABR), which requires anesthesia and gives a detailed picture of a patients hearing. Dr. Jen Phelan performed the test and Emely passed with beautifully defined waveforms.

Thanks to this test and the tireless dedication of the HDLF team, Emely is now on track to receive the support she needs to better understand and engage with the world around her.

05/21/2025

Antonia, a businesswoman in Guatemala, has faced her share of health challenges.

As an adult, she was diagnosed with diabetes and high blood pressure—major changes that she and her husband had to learn to manage together. Meanwhile, her hearing had been slowly declining, though not enough to raise alarm.

That changed suddenly when her blood pressure spiked, causing a blood vessel to burst in her ear and worsening her hearing loss. When she saw her doctor, the news came with a shock: if the vessel hadn’t burst in her ear, it likely would’ve ruptured in her brain. In a twist of fate, her hearing loss may have saved her life.

When Antonia met our team at Hospital de la Familia, she found more than support—she found solutions and regained some of her hearing. For Antonia and her husband, this moment was more than just progress—it was a powerful sign of new beginnings, reconnection, and an abundance of thankfulness.

05/13/2023

YouTuber and philanthropist Mr. Beast is Hearing the Call! Tens of millions of his subscribers now know the negative impacts of hearing loss. Mr. Beast has helped Hearing the Call in our mission to give others “a hand up for hearing healthcare!”

Santa Clarita Hearing Center is proud to work with Mr. Beast on giving the gift of hearing.

05/06/2023

Our big secret is out! Hearing the Call had the opportunity to work with the biggest YouTuber, Mr. Beast!!! The 24-year-old uses his massive platform to give back to those in need, and this time he fit 1,000 people across the world with hearing aids. His act of generosity sheds light on the much larger issue of hearing loss, as well as, the work Hearing the Call does everyday.

Pacific Hearing Service is proud to be a part of such an impactful non-profit!