AFMS - Maxwell Medical Group

AFMS - Maxwell Medical Group Trusted Care Guardians Comment Policy:
We welcome comments that facilitate communication about topics concerning the Air Force Medical Service (AFMS).

The Maxwell Medical Group provides Trusted Care to Support Training and Education while Enhancing Human Performance for all we Serve with an Inspired Staff…Safe and Healthy Culture…Trained and Ready Force. We reserve the right to determine which comments violate our comment policy as wells as remove violations. User comments do not necessarily reflect the opinion of AFMS, the Department of Defense

(DoD), or the United States. Our social media activities are not intended to act as an alternative to visiting your doctor or contacting your local facility. We do not include any personal health information (PHI) on our social media networks or MTF websites, and PHI will be removed if posted by a user. If you have an urgent health issue or concern, please contact our local patient advocate. Please remember, the information you post online is public. To protect your own privacy and the privacy of others, do not include personally identifiable information (PII) such as Social Security numbers, phone numbers, addresses, or e-mail addresses in the body of your comment. Please observe the following guidelines or your comments will be subject to removal:
- No classified information or sensitive military content
- No copyright protected material
- No impersonations
- No information that violates privacy or operational security (OPSEC)
- No hateful, violent, or offensive content
- No endorsements and promotions
- No personal attacks
- No pornography or sexual content
- No off-topic remarks
- No spam/malicious code
- Any other content that could put the United States, DoD, or AFMS at risk

We recognize the web is a 24/7 medium, and your comments are welcome at any time. However, given the need to manage federal resources, moderating and posting of comments will occur during regular business hours Monday through Friday. Comments submitted after hours or on weekends/holidays will be read and posted as early as possible the next business day. Members of the media are asked to send questions to the Public Affairs office through their normal channels and to refrain from submitting questions as comments. These comments are subject to removal. Thank you for taking the time to read this comment policy. For additional guidance, please reference the Air Force New Media Manual. We encourage your participation in our social media outlets and look forward to an educational exchange of ideas. DoD Social Media User Agreement:
http://www.ourmilitary.mil/user_agreement.shtml

09/10/2026

Su***de Prevention Awareness Month is a reminder that seeking help is a sign of strength. You are not alone, and asking for help does not mean your story ends here. Support can lead to healing, renewed strength, and a future that gets better. If you or someone you know needs support, help is available 24/7. Dial 988 or visit 988lifeline.org for free and confidential support.

BIG NEWS: Online booking is expanding!We are thrilled to announce that patients can now schedule eligible virtual health...
09/09/2026

BIG NEWS: Online booking is expanding!

We are thrilled to announce that patients can now schedule eligible virtual health appointments online with their Primary Care Manager (PCM) directly through the MHS GENESIS Patient Portal!

This is just the first step in our mission to make scheduling more convenient and accessible. We plan to gradually expand online booking throughout the remainder of the year—with the goal of having in-person appointments available for online scheduling by the end of 2026! 🗓️

BEFORE YOU BOOK, PLEASE REVIEW THIS QUICK GUIDANCE:
• Select Your Assigned PCM: Ensure you are booking with your specific provider.
• Choose the Right Visit Type: Select "Telephone Visit" only for health concerns that can be managed virtually.
Please note: Appointments booked with the wrong provider or for an incorrect visit type may need to be rescheduled, which could impact wait times.

CAN'T FIND AN APPOINTMENT OR NEED AN IN-PERSON VISIT?
No problem! We are still here to help you. Simply:
1. Call our Appointment Line at 334-953-3368.
2. Send a direct message through the patient portal to "Maxwell Appointment Line."

Click the link below to log in and schedule your virtual appointment today!
https://my.mhsgenesis.health.mil/

Calling all expectant and new dads! 👋You don’t have to figure it all out alone. Join Maxwell Medical Group’s Dad 2 Dad C...
09/08/2026

Calling all expectant and new dads! 👋
You don’t have to figure it all out alone. Join Maxwell Medical Group’s Dad 2 Dad Class to connect with other fathers, ask questions, share experiences, and pick up practical tips in a supportive, dad-to-dad environment.
Whether you’re preparing for your first child or adjusting to life with a new baby, this is a great opportunity to learn from those who’ve been there.
📅 3rd Tuesday of each month
🕐 1–3 p.m.
📍 Maxwell MDG Classroom (3rd floor)
Come build your dad toolkit — and your dad network. We hope to see you there!

09/03/2026

September is Su***de Prevention Awareness Month. 💜 At Maxwell-Gunter, we want every member of our community to know that support is available.

Scan the QR code to access helping resources, coping strategies️, grounding and breathing techniques 🧘, and other tools you can use when you or someone you know may need additional support. 💙

09/03/2026

🚨 MTF CLOSURE 🚨
As a reminder, the Maxwell Medical Group will be closed on the following days:

4 September – Closed for AFMEDCOM/AU Readiness Day.
• 0700 – 0800 Virtual Acute Appointments are available for Active Duty.
• To schedule, call 334-318-2248 starting at 0700

7 September – Closed for Labor Day Holiday

Need Immediate Care? Here Are Your Options:
• Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit https://mhsnurseadviceline.com for web or video chat assistance.
• Urgent Care: Visit a TRICARE-authorized urgent care center. Non-active-duty beneficiaries do not need a referral for urgent care.
Find a location near you: tricare.mil/UrgentCare
• Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911 immediately.

❗ New! Virtual Urgent Care is Here with VIPRR!
TRICARE Prime beneficiaries age 12 and older now have a convenient way to access urgent care services – virtually! The Virtually Integrated Patient Readiness and Remote Program (VIPRR) allows patients to schedule a virtual urgent care appointment by calling the MHS Nurse Advice Line at 1-800-TRICARE or visiting the MHS NAL website at https://mhsnurseadviceline.com/home

Here’s how the program works:
A nurse will assess the medical condition to determine if virtual care is appropriate. If suitable, an appointment will be scheduled with the VIPRR care clinic. If virtual care is not appropriate, the nurse will attempt to schedule an appointment with the patient’s primary care provider. VIPRR appointments are available from 5:30 a.m. to 10:30 p.m. CST.

For more information on telehealth services offered through TRICARE, visit https://tricare.mil/GettingCare/VirtualHealth
We are dedicated to the health and well-being of our community and are pleased to offer this expanded access to care to our patients.

08/26/2026
08/18/2026

‼️ As a reminder, the Maxwell Medical Group will be closed on the following days this month:
20 August – Closed for training
The appointment line will be open from 0700 to 1100.

Need Immediate Care? Here Are Your Options:
• Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit mhsnurseadviceline.com for web or video chat assistance.
• Urgent Care: Visit a TRICARE-authorized urgent care center. Non-active-duty beneficiaries do not need a referral for urgent care. Find a location near you: tricare.mil/UrgentCare
• Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911 immediately.

Address

300 Twining Street
Maxwell Air Force Base, AL
36112

Opening Hours

Monday 7:30am - 4:40pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:40pm
Friday 7:30am - 4:40pm

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