09/03/2026
✨ Team Thursdays ✨
Every Thursday, we’ll be introducing you to one of the incredible leaders who help make The Pointe at Kirby Gate a community filled with care, connection, and support. 💙
Behind every thriving community is a team driven by compassion, dedication, and heart. From leadership to caregiving, our staff works together to create a safe, welcoming environment where residents feel valued every single day.
With caregivers available 24 hours a day, families can have peace of mind knowing their loved ones are receiving attentive, compassionate care they can trust. ❤️
Meet Kailan Mitchell , Receptionist
Q: What is your background?
A: My background is rooted in customer service and creating positive experiences for others. I have developed strong skills in communication, organization, and working with people, which have prepared me to serve as a welcoming and dependable presence for residents, families, and guests.
Q: What is your role at The Pointe at Kirby Gate?
A: At The Pointe at Kirby Gate, I serve in a Receptionist and Marketing role. I am often one of the first points of contact for residents, families, visitors, and prospective guests, so I strive to make everyone feel welcomed and valued. I also assist with marketing efforts that help showcase our community and the services we provide.
Q: What are your goals for The Pointe at Kirby Gate?
A: My goal is to help create an exceptional experience for everyone who walks through our doors. I want to provide outstanding customer service, support our team whenever and wherever needed, and bring positive energy into the workplace each day. I also want to help ensure that every resident, family member, visitor, and prospective guest feels welcomed, respected, and confident that they are in a caring environment. Ultimately, I want to contribute to a strong team culture and help The Pointe at Kirby Gate continue to grow and thrive.
