07/13/2026
We're Hiring for an Administrative Assistant!
Our counseling office is looking for a friendly and dependable Administrative Assistant to join our team!
Position Summary
The Administrative Assistant serves as the first point of contact for clients and plays a key role in creating a positive office experience. This position is responsible for managing front-office operations, scheduling appointments, maintaining records, and providing administrative support to therapists and office leadership.
Key Responsibilities
• Answer phones, respond to emails, and greet clients professionally.
• Schedule, confirm, and reschedule client appointments.
• Ensure confidentiality of client information in accordance with HIPAA and office policies.
• Verify insurance information and assist with billing-related administrative tasks.
• Process intake paperwork and maintain accurate documentation.
• Manage office supplies and coordinate office needs.
• Handle correspondence, filing, data entry, and record maintenance.
• Support clinicians with administrative and scheduling needs.
• Maintain a welcoming, organized, and professional office environment.
• Perform other administrative duties as assigned.
Qualifications Required
• High school diploma or equivalent.
• Minimum of [1–2] years of administrative or office experience.
• Proficiency with Microsoft Office (Excel), Medical Health Records, and office technology preferred.
• Strong organizational, communication, and customer service skills.
• Ability to handle sensitive information with discretion and professionalism.
• Excellent attention to detail and time-management skills.
Preferred
• Experience working in a healthcare, counseling, or mental health setting.
• Familiarity with electronic health records (EHR) systems.
• Knowledge of insurance verification and medical billing processes.
• Associate's degree or additional administrative training.
Skills and Attributes
• Compassionate and client-focused approach.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills.
• Dependable, proactive, and team-oriented.
• Professional demeanor and excellent interpersonal skills.
How to Apply
Please submit your resume describing your relevant experience and interest in joining our counseling practice to [email protected].
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