Toddlers To Grandparents

Toddlers To Grandparents Serving the Greater Richmond, Roanoke, Tidewater, Hampton Roads, and Northern Virginia Areas

Toddlers To Grandparents provides service facilitation for consumer-directed services (CDS) for the CCC Plus waiver, DD (CL/FIS) waiver and EPSDT Medicaid benefit program in the state of Virginia. Toddlers To Grandparents provides service facilitation for consumer-directed services (CDS) for the CCC Plus waiver, DD (CL/FIS) waiver and EPSDT Medicaid benefit and case management for the DD Waiver for the entire State of Virginia.

Check your email for the latest IFSP-Funding Announcement from DBHDS! Beginning at 9:00 a.m. on Wednesday, October 1st, ...
09/04/2026

Check your email for the latest IFSP-Funding Announcement from DBHDS!

Beginning at 9:00 a.m. on Wednesday, October 1st, individuals on Virginia's Developmental Disability Waivers Waiting List (the Waitlist) will be able to access the IFSP-Funding Portal in WaMS to create and submit an application.

IFSP-Funding Application Schedule (Fall 2026)
First day to apply: 
October 1 at 9 a.m.
Last day to apply: 
October 30 at 11:59 p.m.

Virtual Training Session for Individuals and Families
The IFSP staff is offering a online training to show you to apply for funding! The training will be held using Microsoft Teams. 

You will:
Learn how to log in and use the IFSP-Funding Portal,
Learn how to fill out the funding application, and
Be able to ask questions during the training.
There will be a separate training for support coordinators and case managers.

Space is limited, so please save your spot and register.

eff360f9-f7fa-4dbb-b7c0-4b5485590fe6@620ae5a9-4ec1-4fa0-8641-5d9f386c7309" rel="ugc" target="_blank">https://events.gcc.teams.microsoft.com/event/eff360f9-f7fa-4dbb-b7c0-4b5485590fe6@620ae5a9-4ec1-4fa0-8641-5d9f386c7309

Want to make a real difference in the lives of families in your community? Toddlers To Grandparents is looking for compa...
08/28/2026

Want to make a real difference in the lives of families in your community?

Toddlers To Grandparents is looking for compassionate, organized, and dedicated Service Facilitators to join our growing team.

As a Service Facilitator, you will help individuals and families who receive Medicaid consumer-directed services, manage their in-home care. You will act as a guide making sure families understand the program/waiver they have, helping them hire and manage their own caregivers, keeping their case records up-to-date, and ensuring Medicaid rules are followed. Holding a caseload starting at 30 people and growing, you’ll visit families in their homes, check that care needs are being met, offer resources, and provide support when challenges arise. It’s a role that blends community connection, problem-solving, and advocacy — Every day, you’ll be making a difference!

Why Join Us?
Flexible schedules

Rewarding work with real community impact

Supportive and friendly team environment

PTO, Medical benefits, Retirements Benefits and more offered in a full time capacity

https://portal.toddlerstograndparents.com/submit-application



E-mail from CDCN to EORs and Attendantshttps://info.consumerdirectcare.com/join-us-dmas-fall-2026-townhall?ecid=ANzmaISk...
08/27/2026

E-mail from CDCN to EORs and Attendants
https://info.consumerdirectcare.com/join-us-dmas-fall-2026-townhall?ecid=ANzmaISkrS3QxjBz63RBIEwmHDgm2My5S2VY1dOeDAz4UdD5LowUF3M6iEEQWzB-8UXsgyfraakG&utm_medium=email&_hsenc=p2ANqtz-9e3iIrsnyMTd1hciP5lSnX2pp28-Wp4bnRopyIkm1c2s4atOgu4Z8qk285otO78tBZJ9KcileA_kjFUmbqu3zmyDv-sw&_hsmi=36013416&utm_content=36013416&utm_source=hs_email

You’re Invited!
DMAS Fall 2026 Townhall

We are excited to cordially invite you to the Department of Medical Assistance Services (DMAS) Fall 2026 Townhall. We will be covering Electronic Visit Verification (EVV) requirements, refreshers, updates, roles and responsibilities, Q&A and more!

Due to popular demand, we are offering two virtual sessions that promise to be informative, engaging, and essential for all EOR’s and attendants. You won’t want to miss it! Be sure to attend one of the following sessions listed below:

Dates & Times

Tuesday, September 1 at at 10:00am

Thursday, September 3 at 2:00pm

No registration is required. Click the link for the session you plan on to attend once the session begins. Both sessions covers the same information, so please only attend one session.

We look forward to seeing you there!

Warm regards,

The Department of Medical Assistance Services (DMAS)

CDVA Contact Information
Email: [email protected]

Website: ConsumerDirectVA.com

Customer Service Center Hours
Monday - Friday: 8am - 6pm

Saturday: 9am - 1pm

08/19/2026

Update from PPL with training links:

Effective October 1, 2026, all attendants, including live-in attendants, must use an approved Electronic Visit Verification (EVV) method for every shift.

Please use the Time4Care mobile app or Interactive Voice Response (IVR) phone system to clock in at the start of each shift and clock out at the end of each shift. When using the mobile app, Location Services must be turned on at the time of clock in and out. Location Services do not have to stay on for the entire shift. Shifts recorded without Location Services will not meet EVV requirements.

The web portal is not an approved EVV method. Shifts submitted through the web portal will not meet EVV requirements.

Employers must make sure their attendants follow EVV requirements. Members whose attendants do not follow these requirements may be excused from the Consumer Directed program.

PPL is holding EVV training sessions on the dates listed below. All four sessions will cover the same information, so you only need to attend one session.

Training Sessions:
August 25 at 1:00 PM ET:
https://us.list-manage.com/19e7X3XmZNp?e=d9ada9d6ba&c2id=8abbc70eaba4a265cdfb471415113411

August 27 at 9:00 AM ET: Join the Teams meeting
https://us.list-manage.com/KelKjEtInfz?e=d9ada9d6ba&c2id=8abbc70eaba4a265cdfb471415113411

September 9 at 9:00 AM ET: Join the Teams meeting
https://us.list-manage.com/iq_W_5XYTiP?e=d9ada9d6ba&c2id=8abbc70eaba4a265cdfb471415113411

September 10 at 1:00 PM ET: Join the Teams meeting
https://us.list-manage.com/yarqGb_4o8e?e=d9ada9d6ba&c2id=8abbc70eaba4a265cdfb471415113411

Important EVV Update: Additional Information & Upcoming TrainingWe know there have been a lot of questions and concerns ...
08/18/2026

Important EVV Update: Additional Information & Upcoming Training

We know there have been a lot of questions and concerns surrounding the upcoming Electronic Visit Verification (EVV) changes taking effect October 1, 2026. We want our families, EORs, and attendants to know that you are not expected to figure everything out overnight. There is still time to learn the process, practice, ask questions, and get comfortable with the changes.

DMAS has provided some additional clarification that we hope will help ease some of the concerns we have been hearing.

A few important reminders:

✅ Occasional mistakes happen. Missing a clock-in or clock-out or needing to correct a shift does not automatically mean an attendant will be removed from the program. EORs and attendants should work together to make sure shifts are accurate and corrections are only made when necessary.

✅ EVV does not mean services have to take place only in the home. If authorized services are being provided in the community, attendants can clock in and out while in the community.

✅ Training is coming. We strongly encourage EORs, attendants, and members who are able to participate in one of the upcoming training sessions offered by your fiscal agent or DMAS. The more familiar everyone becomes with the process before October 1, the easier the transition will be.

Upcoming EVV Training Sessions

DMAS
• September 1 – 10:00 a.m.
• September 3 – 2:00 p.m.

Consumer Direct Care Network (CDCN)
• August 24 – 10:00 a.m.
• August 31 – 10:00 a.m.
• September 14 – 10:00 a.m.
• September 21 – 10:00 a.m.
• September 28 – 10:00 a.m.

Public Partnerships, LLC (PPL)
• August 25 – 1:00 p.m.
• August 27 – 9:00 a.m.
• September 9 – 9:00 a.m.
• September 10 – 1:00 p.m.

Training links will be shared as soon as they become available by your Fiscal Agents/DMAS.

EVV is a federal requirement for Medicaid-funded services, but we understand that changing a process you are used to can feel overwhelming. Please remember that this is a transition, not a race. Take the time to learn the new process, attend training when possible, and ask questions when you need help.

We’re here to help our families and attendants work through these changes together. 💙

August 13 is International Left-Handers Day!Being left-handed is not a disability, but it is a good reminder that not ev...
08/13/2026

August 13 is International Left-Handers Day!

Being left-handed is not a disability, but it is a good reminder that not every person moves through the world in the same way or follows the same “rules.”

Today, we celebrate left-handed individuals and recognize the many ways they adapt to a world that is often designed with right-handed people in mind.

From scissors and desks to kitchen tools, notebooks, and everyday technology, small design choices can create unexpected challenges. International Left-Handers Day is a lighthearted reminder that thoughtful design and accessibility matter in every area of life.

It is also an opportunity to celebrate the creativity, adaptability, and unique perspectives of left-handed people everywhere.

Let’s continue working toward a world that is more comfortable, welcoming, and inclusive for everyone—no matter which hand they use or how they experience the world.

August 7 is National Purple Heart Day.Today, we honor the brave men and women who were wounded or lost their lives while...
08/07/2026

August 7 is National Purple Heart Day.

Today, we honor the brave men and women who were wounded or lost their lives while serving our country.

The Purple Heart represents courage, sacrifice, and selfless service. It is one of the oldest military honors in the United States and serves as a powerful reminder of the personal sacrifices made by service members and their families.

We also recognize the veterans who continue to live with visible and invisible injuries as a result of their service. Their strength, resilience, and dedication deserve our continued respect and support.

On National Purple Heart Day, we remember the fallen, honor those who were wounded, and thank every military family who has sacrificed alongside them.

Your courage will never be forgotten.

August is National Back-to-School Month!A new school year can be exciting, but it can also bring changes, uncertainty, a...
08/05/2026

August is National Back-to-School Month!

A new school year can be exciting, but it can also bring changes, uncertainty, and additional planning for children with disabilities and their families.

Preparing early can help make the transition smoother. Families may want to review transportation arrangements, accessibility needs, medications, emergency plans, communication supports, and any updated medical information that the school should have on file.

Changes in schedules and routines can be difficult for some children. Visual calendars, social stories, practice runs, and conversations about what to expect can help children feel more comfortable and prepared.

Back-to-school inclusion also means making sure every student has the opportunity to participate in classroom activities, field trips, clubs, sports, and other school experiences with the support and accommodations they need.

It is also important to remember that school-based services and Medicaid home- and community-based services serve different purposes. School supports focus on helping a student access their education, while Medicaid services address eligible needs in the home and community. One does not automatically replace the other.

As students return to school, let’s work together to create environments where every child feels welcomed, supported, included, and ready to learn.

August 3 is CLOVES Syndrome Awareness Day.Today, we recognize individuals living with CLOVES syndrome and honor the fami...
08/03/2026

August 3 is CLOVES Syndrome Awareness Day.

Today, we recognize individuals living with CLOVES syndrome and honor the families, caregivers, healthcare professionals, therapists, educators, and advocates who support them every day.

CLOVES is an acronym that stands for:

Congenital Lipomatous Overgrowth
Vascular malformations
Epidermal nevi
Spinal and skeletal anomalies

CLOVES syndrome is a rare condition that can affect each person differently. Raising awareness helps increase understanding, encourage acceptance, and highlight the importance of accessible spaces, dependable support, and individualized care.

People living with CLOVES syndrome are more than a diagnosis. They are valued family members, friends, students, coworkers, and members of their communities.

One simple way to show support is to wear blue in solidarity with the CLOVES community and help spread awareness.

Today, we stand together for awareness, inclusion, support, and hope.

Address

PO. BOX 1809
Midlothian, VA
23113

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

800-683-1799

Website

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