06/27/2026
Dear Patient,
After 18 years of serving our community, we have made the difficult decision to close Genesys Family Medicine due to the ongoing challenges of a worsening administrative burden and rising overhead costs. Genesys Family Medicine will be closing on July 31, 2026. Until then, we will continue to provide your medical care as usual.
Dr. Chris Ingraham will be working with Ascension Saint Thomas Premier Medicine opening soon in Murfreesboro this fall. This clinic will be part of the MDVIP-affiliated care model and will work to provide same-day or next-day appointments, more time with your doctor, and a proactive approach to wellness. If you are interested in continuing your medical care with Dr. Ingraham, please call (615) 716-0679. Additional information: www.mdvip.com/ChrisIngrahamDO
Dr. Heidi Lakes will be working for Circle Medical, which is an online primary care solution where care is provided only via telehealth. This service is offered as cash paying option but does also accept certain insurances. If you are interested in continuing your medical care with Dr. Lakes, then this is an option to consider. Go to www.circlemedical.com and locate Dr. Lakes availability in any TN zip codes.
Bethany McGuire, FNP-BC will practice medicine near Chattanooga where she’s moving later this year to be closer to family. It’s been a pleasure to work with her and we’ll miss her expertise.
Our Cigna-HealthSpring patients will be assigned automatically to Dr. Brandon Hardin who will be your primary care physician from August 1st, 2026. We encourage you to call his office after August 1st to schedule a “meet your new doctor” appointment: 1-629-296-3153
If none of the above solutions are right for you, then we highly recommend that you establish care with any primary care that is in your network here in Murfreesboro.
When the office closes, your medical records will be stored at Morgan Records Management. After July 31st, you may submit a request for your medical records here:
https://morganrecordsmanagement.com/custodian-of-medical-records/Genesys-Family-Medicine-PC/
If you have any questions on submitting a request after 07/31, please contact Morgan Records Management at 833-888-0061 or [email protected]. Please note, a fee may apply in accordance with state and federal laws and there may be a brief delay in record access during the transition of the records to Morgan Records Management.
Thank you for trusting us with your care over the many years. It has been our privilege to serve you, and we wish you continued health and happiness.
Sincerely,
Heidi Lakes, MD and Chris Ingraham, DO
Genesys Family Medicine, PC
