08/09/2026
Please join us in congratulating Colleen Dow, LNA, of Surgical Services Preop/PACU at Southern New Hampshire Medical Center, on receiving the June 2026 High-Five SHINE Award!
This award recognizes non-nursing staff who lead by example and provide exceptional service to our patients, families, visitors, providers, and nurses. SHINE stands for Supportive, Helpful, Involved, Nurturing, Excellence.
Colleen has been a valued member of the Preop/PACU team for approximately two years. She accepts assignments with ease, works independently, anticipates the needs of the unit, and helps prepare the department for each day. Her flexibility and willingness to step into different roles have made her an important resource for the team.
Over the past several months, Colleen has adjusted her schedule to support the department by filling in for other LNAs and patient registration staff. She is also a thoughtful and thorough preceptor who helps new team members feel supported and prepared.
Colleen’s initiative was especially evident during a recent project to clean and reorganize the unit’s utility closets. Her attention to detail helped reduce waste, remove clutter, and improve the space for staff.
Most importantly, Colleen is caring, respectful, and invested in her patients. She speaks kindly to each person she assists and consistently brings a positive attitude to her work.
Thank you, Colleen, for your reliability, flexibility, and commitment to patients and colleagues. The Preop/PACU team is grateful for all you do.