08/28/2026
Hey all, it’s Lauren.
I am so sorry to be writing this post, but I want to make sure I am being as transparent as possible with my clients about the financial responsibility associated with lactation visits.
As many of you have likely seen online—both on my page and on other lactation pages across the country—UnitedHealthcare is making changes to how they process lactation visits beginning September 1, 2026.
Under this policy change, the billing code that UnitedHealthcare accepts from lactation consultants is being limited to the lactating parent only. This does not account for the comprehensive assessment and care we provide to the infant during a joint parent-and-baby lactation appointment.
Because of this change, we anticipate that cost-sharing may be applied to the infant’s portion of the visit beginning 9/1/2026.
Unfortunately, I do not have any additional details from UnitedHealthcare at this time. As soon as I have more information, I will update my website and financial policies to provide as much clarity and transparency as possible.
I know this is frustrating—and honestly, it is frustrating for us, too. This is not a change being made by lactation consultants or individual practices. Lactation consultants across the country have been advocating and pushing back against this policy since we first received information about it.
If you have UnitedHealthcare insurance and this change may affect your ability to access lactation care, I strongly encourage you to contact UHC directly and let them know how this policy affects YOU and your family. Ask questions. Express your concerns. Your voice matters.
Ultimately, changes like this have the potential to create additional financial barriers for families who are seeking evidence-based lactation support, and that is something I care deeply about.
I am truly sorry for the uncertainty this may create. I will continue to keep my clients informed as I learn more.
As always, please reach out with any questions. I will answer them as best I can with the information I have.