10/15/2026
An insurance approval should give patients peace of mind, not leave them facing uncertainty after surgery.
One of the biggest concerns with post-surgery payment denials is that the procedure has already happened. The care has been provided, but the financial uncertainty remains.
For independent practices like ours, repeated denials can threaten the resources needed to continue caring for patients. This is why we need more awareness and accountability around the insurance approval process. Patients deserve clarity, and doctors deserve a process they can rely on.
We’ll be sharing more updates as we continue working through this issue. In the meantime, please share this video to help get the conversation out there. The more people who understand what’s happening, the more attention this issue can receive.
Dr. Elisabeth Potter, MD