Henrico, Parham & Retreat Doctors' Hospitals

08/13/2026

Not sure where to go for the care you need? Across our HCA Virginia Health System network, you have options to help you get the right level of care.

Whether you’re dealing with an illness, an injury or unexpected symptoms, knowing where to go can make all the difference.

🏥 Find your nearest emergency room: https://bit.ly/4i7Dow9

⏰ Find an urgent care clinic near you: https://bit.ly/3Ucal0w

💻 Prefer to stay home for mild-to-moderate concerns like colds, rashes or allergies? Schedule a virtual visit to connect with an urgent care provider: https://bit.ly/45uD4Aa

☎️ Unsure where to go? Call our free Consult-A-Nurse® line at 844-70-NURSE (68773). Registered nurses are available 24/7 to answer health questions, provide doctor referrals and help connect you with the most appropriate care option.

For life-threatening emergencies, call 911 immediately.

08/12/2026

Not sure when to go to the emergency room? Some symptoms are warning signs that mean it’s time to seek emergency care right away.

🚨 Learn the emergency symptoms you should never ignore: https://bit.ly/4g9FARp

🏥 Know where to find emergency care if you need it: https://bit.ly/3SyjO1L

08/11/2026

One hundred days can change everything.

When Ashley needed emergency surgery at 26 weeks pregnant, her daughter, Willow, arrived 14 weeks early. Suddenly, Ashley and Kathryn found themselves navigating a NICU journey they never expected.

For the next 100 days, the Henrico Doctors’ Hospital NICU team cared for Willow and supported her family through every uncertain moment. Kathryn remembers feeling like the team did more than provide medical care. They made their family feel truly cared for.

Today, Ashley and Willow are healthy, and their story is a powerful reminder of what expertise, teamwork and compassion can mean when families need it most.

Watch their story and meet some of the caregivers who were by their side from day one to day 100.

08/07/2026

What happens when you visit a freestanding emergency room, or FSER?

FSERs provide emergency care in neighborhood locations, with a doctor on duty 24/7. They can evaluate and stabilize critical conditions, begin treatment and provide testing or imaging when needed.

To help make emergency care more accessible across our community, Henrico Doctors’ Hospital has two freestanding emergency rooms: Scott’s Walk ER and Hanover Emergency Center.

Just like in an emergency department, patients are treated based on the severity of their condition — not always in the order they arrive. Depending on your needs, your next step may be treatment in the ER, discharge with follow-up care or admission to a hospital.

Watch the video for a behind-the-scenes look at what you can expect during an FSER visit!

08/06/2026

Hip pain can make everyday movement harder — whether it starts after a fall, muscle strain or overuse. No matter how it began, it’s important to know when to seek care. Swipe for details.

To better understand your next steps, take our free online hip pain assessment. You’ll answer questions about your symptoms, activity level and health history, then get your results right away. Start your assessment here: https://bit.ly/45IsW6R

Our orthopedic experts work with you to create a care plan tailored to your needs. For mild hip pain, physical therapy and lifestyle adjustments may help. For more severe hip pain, hip replacement surgery may be an option. Across our broader HCA Healthcare network in 2025, caregivers performed more than 28,000 hip replacements and over 25,000 hip fracture repairs, helping patients regain mobility.

Ready to talk with a doctor? Meet our experts and schedule an appointment: https://bit.ly/4c8HnVt

08/06/2026

Santa gave an extraordinary gift this summer — a kidney to a stranger.

Dave Bell, one of Santa’s helpers who brings Christmas cheer to children across Central Virginia, became a living kidney donor July 29 at the Virginia Transplant Center at Henrico Doctors’ Hospital.

His reason was simple: He had two kidneys, and someone else needed one.

Living kidney donation can offer another path forward for someone with kidney failure. Potential donors complete a thorough medical and psychosocial evaluation to help determine whether donation is appropriate and safe for them.

Watch NBC12’s story to hear from Dave and Dr. Amanda Bailey about living kidney donation and the impact it can have:

On July 29, Dave Bell became a living kidney donor.

08/05/2026

The American Heart Association’s HeartMan stopped by Retreat Doctors’ Hospital this past weekend as we prepare for the Central Virginia Heart Walk on Oct. 17 at Innsbrook.

Heart Walk helps build a community of lifesavers by expanding CPR education, supporting lifesaving research and helping more people feel prepared to respond during a cardiac emergency. Immediate bystander CPR can double or even triple a person’s chance of survival.

We’re recruiting walkers and team coaches to join us. Sign up, invite others and help Central Virginia take steps toward a healthier tomorrow:
https://bit.ly/4pVED3k

08/04/2026

We’re proud to share some exciting news for our community: Henrico Doctors’ Hospitals — including Parham Doctors’ Hospital and Retreat Doctors’ Hospital — have been recognized among U.S. News & World Report’s Best Hospitals for 2026-2027.

Our hospitals were also named among the best regional hospitals in the Richmond metro area and earned “High Performing” ratings in nine procedures and conditions:

• Heart bypass surgery
• Hip replacement
• Knee replacement
• Pacemaker implantation
• Colon cancer surgery
• Prostate cancer surgery
• Gynecological cancer surgery
• COPD
• Heart attack

This recognition reflects the skill, compassion and dedication our doctors, nurses and colleagues bring to caring for patients every day.

We’re grateful for the trust our community places in us and proud to continue providing high-quality, patient-centered care close to home!

08/04/2026

Every minute matters during a stroke. Fast care can help protect brain function and lower the risk of long-term disability.

That’s why door-to-needle time — or DTN time — is so important. It’s the time it takes a patient with an ischemic stroke to receive clot-busting medication (“needle”) after arriving at the hospital (“door”).

We're proud to be part of HCA Healthcare, a leader in stroke care. Our teams follow proven best practices to help patients get safe, high-quality treatment when they need it most. Those efforts have helped achieve an average DTN time of 33 minutes across HCA Healthcare hospitals — 45% faster than the national standard.

Explore our life-saving stroke care: https://bit.ly/45AQMS2

07/30/2026

Christmas in July: A gift that could change a life

Central Virginia residents may know Dave Bell as Santa Claus; the familiar face who brings holiday cheer to hospitals, parades, community events and sensory-friendly visits for children. This summer, Dave gave a different kind of gift: He anonymously donated a kidney at Henrico Doctors’ Hospital to help someone he had never met.

His reason was simple.

‘I have two of these things, and I only need one,’ Dave said. ‘There’s somebody who has none and they need one.’

Living kidney donation gives people who need a transplant another possible path to care. Because the number of kidneys available from deceased donors does not meet the need, living donors can help make transplant possible sooner for some patients.

‘Stories like Dave’s make organ donation feel real and personal,’ said Dr. Amanda Bailey, transplant surgeon at the Virginia Transplant Center at Henrico Doctors’ Hospital. ‘They show that donation is possible and that one person can make an enormous difference in someone else’s life.’

Dave’s path to donation required commitment. After learning that he needed to lose weight to become eligible, he lost more than 40 pounds and later completed the evaluation process and surgery.

Now, he hopes his story encourages more people to learn about living donation.

Whether he is helping a child experience the joy of meeting Santa or helping give a stranger another chance at life, Dave’s focus remains the same: Give what you can, where you can, while you can.