08/10/2026
Sonia, a phlebotomist, is the recipient of a BEE Award! BEE, an acronym for “Being Excellent Every Day” celebrates non-nursing team members supporting patient care. BEEs honor team members for the skilled and dedicated support they provide contributing to extraordinary care.
Sonia is known at our hospital as "Sony" (pronounced the same way as Sony TVs). As a phlebotomist, Sony draws and collects blood from patients. Needless to say, this is not high on the list of patients’ favorite things.
She turns this experience around 180 degrees. She takes a patient’s anxiety and transforms it to a sense of calm. Sony engages with the patient. She uses compassion, comfort, warmth, extreme care and professionalism. Her kindness is genuine and Sony has an unwavering commitment to make the experience as painless and uneventful as possible.
Sony often draws blood during patients’ most difficult and stressful moments. Team members have noticed her praying with patients. Her empathy for patients is evident by her tender interactions with them.
Sony is also appreciated by her team for her positive attitude and willingness to help others. She is always there for them with a smile, encouraging word or lending a hand in assistance. She also expertly anticipates her department’s needs and proactively helps fill those needs without being asked.
Congratulations Sony, a phenomenal phlebotomist making the difference with patients and your team!
