03/16/2020
Dear valued client,
As news surrounding the COVID 19 pandemic continues to evolve, Lifeskills Counseling is taking proactive measures to reduce exposure, and continue to be a resource for our clients during this time of crisis. We believe in the significant value of in-person therapy sessions. However, the current situation calls on us all to implement temporary measures to support the well-being of our community. We are offering the option for all clients to continue care remotely through a video platform. This type of service delivery, called tele-therapy, holds the same purpose as traditional in-person therapy and is provided through secure, HIPAA-compliant technology platforms. There are some challenges in regard to some insurances or EAPs and their reimbursement policies but we are committed to try to find a way to work around this challenge.
Your therapist will continue to be here for you to address the current crisis and practice strategies to manage anxiety, thus upholding our mission of providing focused guidance when you need it most.
If you are sick (cough, fever, and trouble breathing) or if you have recently traveled outside of the US, we ask that you please refrain from coming into the office and instead meet with your therapist remotely. Members of the Lifeskills Counseling team have also been asked to remain at home if they are ill. If your therapist is not available to meet with you in-person, they will notify you and offer tele-therapy services. However if you choose to come into the office, and you are more than welcome, we will be increasing the frequency of cleaning with disinfectants, especially in therapy rooms, doorknobs, the lounge, and other common areas. Please note that we will encourage maintaining social distancing and will forgo typical greetings or gestures such as handshakes and such.
Now more so than ever is a time to come together (remotely, if needed) and support one another. We encourage you to utilize therapy as a positive outlet to express yourself and learn ways to cope with the emotions that may arise during this difficult time as well as continue to work on the wellness that you have already started with us.
On behalf of the entire Lifeskills Counseling family, thank you for the opportunity to be your guide and support you on your journey for personal growth. It both a privilege and a pleasure to work with you and we look forward to continuing to help you build resilience and develop skills for flexibility – during this time of crisis, and beyond.
Warmest wishes,
Eric C. Frank, LCSW
Director, Lifeskills Counseling
[email protected]
619.269.6986
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