Infinx Healthcare

Infinx Healthcare Infinx delivers technology-led patient access and revenue cycle outcomes for healthcare providers. www.infinx.com

Infinx provides AI-powered patient access and revenue cycle management (RCM) solutions for healthcare providers. Leveraging artificial intelligence, machine learning, automation and advanced analytics with our expert team of certified billing specialists, we deliver solutions that increase reimbursements and improve cash flow for their organization. Backed by forty years of consistent innovation in the Tandon Group of companies, Infinx is a trusted partner for the healthcare industry.

06/11/2026

We hosted Office Hours from our New Orleans Center of Excellence, and Tim Anderson, EVP of Operations cut straight to what hospital revenue cycle leaders are wrestling with: AI creates efficiency, but it also creates disruption.

The real question isn't whether AI will change how teams work. It will. The question is whether that disruption empowers your high performers or burns them out.

Tim and Peggy Kelly, SVP of Revenue Cyle both made the same point: you can't just bolt AI onto existing workflows and expect people to adapt. Revenue cycle teams need room to think, contribute, and use their judgment. The technology should handle the repetitive work so your best people can do what they're actually good at; solving problems, catching edge cases, and making decisions automation can't.

Here's what matters: team engagement. Peggy emphasized that the hospitals doing this well aren't just deploying technology. They're measuring engagement systematically and collecting real feedback from the front lines. They're asking their teams what's working, what's getting in the way, and what they actually need to do their jobs better.

AI should create space for your team to work smarter, not just faster. If your revenue cycle staff are spending their time babysitting bots instead of using their expertise, something's wrong with the implementation.

Watch the full conversation with Tim Anderson, Peggy Kelly, and Jason Adams, President and COO of US Acute Care: https://www.infinx.com/webinar/the-new-revenue-cycle-reality-for-acute-care-leaders/

Our New Orleans Center of Excellence was built around this exact philosophy; bringing together experienced revenue cycle professionals, AI-powered tools, and systematic feedback loops to help hospitals implement technology that actually supports their teams instead of replacing them.

Manual charge entry involves finding the right data, validating the source document, checking CPTs and units, reviewing ...
06/10/2026

Manual charge entry involves finding the right data, validating the source document, checking CPTs and units, reviewing diagnoses, handling addendums, catching missing information, and making sure the claim can move forward cleanly.

AI-enabled document intelligence is changing that workflow, but the real value comes when technology and billing expertise work together.

In this Office Hours episode, Jamie Campagna, Data Entry and Coding Manager for MedReceivables, an Infinx company, will share how charge capture workflows are evolving from manual entry to smarter quality control, audit, and exception management.

We’ll discuss:
- Why manual charge entry creates risk and rework
- How document intelligence can reduce repetitive data entry
- Why human oversight still matters
- How automation changes the role of billing teams
- What tech-enabled billing services can mean for cleaner claims and faster workflows

Office Hours: From Manual Entry to Smarter Charge Capture

Speaker: Jamie Campagna, Data Entry and Coding Manager for MedReceivables, an Infinx company
Thursday, June 11, 2026
11:00 am PT / 1:00 pm CT / 2:00 pm ET

Register here: https://na2.hubs.ly/H064k-b0

Healthcare AI adoption is stalling. Most solutions don't fit how revenue cycle teams actually work.You need AI you can a...
06/09/2026

Healthcare AI adoption is stalling. Most solutions don't fit how revenue cycle teams actually work.

You need AI you can audit and control. AI where accountability stays with your trained operations teams: visible, auditable, controlled.

We're expanding our Microsoft Azure infrastructure to support exactly that: governed AI capabilities for payer portal assistance, document summarization, and workflow guidance. All built with human oversight and operational controls from day one.

Our multi-cloud strategy means we match platforms to your workload requirements, security needs, and performance expectations; with the flexibility to choose what works best.

Full announcement: https://na2.hubs.ly/H062yqv0

We’re in Kearney for the Nebraska Rural Health Conference, June 8-10th, 2026.Scott Cook, VP of Business Development at I...
06/08/2026

We’re in Kearney for the Nebraska Rural Health Conference, June 8-10th, 2026.

Scott Cook, VP of Business Development at Infinx, will be sponsoring the Welcome Reception and connecting with Nebraska rural hospital leaders throughout the three-day conference.

If your hospital is navigating margin pressure, staffing constraints, or revenue cycle inefficiencies that keep you from capturing what you've already earned; let's compare notes.

Just focused conversations about:
→ Where outdated CDMs quietly drain 2-5% in margin
→ How charge capture gaps hide in rural hospital workflows
→ What AI-powered audits catch before denials hit A/R
→ How the contingent-fee model eliminates risk (no upfront cost)

Are you in Kearney too? Book time with Scott: https://na2.hubs.ly/H061yJt0

Radiology practices are losing revenue to coding delays, prior auth bottlenecks, and preventable denials. On June 9th, I...
06/08/2026

Radiology practices are losing revenue to coding delays, prior auth bottlenecks, and preventable denials. On June 9th, Infinx Healthcare and Maverick AI are showing Radiology Business Management Association members exactly how to fix it.

David Byrd (SVP of Business Development, Infinx Healthcare) and Carlie Richard (Solutions Consultant, Maverick AI) will demonstrate autonomous coding technology built specifically for radiology RCM. The kind that codes and bills in real time, routes edge cases to human coders when needed, and cuts denials by up to 30%.

What we're covering:
- Direct-to-bill autonomous coding (no batching, no lag)
- Hybrid Intelligence workflow; AI handles routine cases, experts handle exceptions
- Prior auth acceleration and denial reduction strategies proven in live radiology environments
- Implementation in under 3 months

RBMA Demo Day: Coding & RCM
Monday, June 9, 2026 | 2:20–3:15 PM ET
45-minute live demo | Virtual

Free for RBMA members | $100 non-members

Register: https://na2.hubs.ly/H061xlb0

At the Healthcare Financial Management Association (HFMA) Annual Conference 2026: Booth #636 is a calm space in the cha...
06/08/2026

At the Healthcare Financial Management Association (HFMA) Annual Conference 2026: Booth #636 is a calm space in the chaos.

While the exhibit hall buzzes with high-pressure vendor pitches and AI hype, Booth #636 is offering focused conversations for real revenue cycle pain.

CFOs and RCM leaders told us they need relief from:

"We got approval for prior auth automation 18 months ago, but IT keeps getting pulled away."

"Our denial rate climbed 12%, and we can't hire enough people to work appeals."

"Every vendor wants us to rip-and-replace. We need something that integrates and actually works."

Healthcare finance leaders are looking for practical healing: measurable relief without adding headcount.

What's bringing relief at Booth # 636:
✓ AI agents plus RCM specialists working together to handle routine tasks and complex exceptions
✓ Revenue Integrity SMEs to optimize your charge capture
✓ Integrates with Epic, Oracle Health, and your existing stack
✓ Measurable outcomes: faster prior auth, fewer avoidable denials, reduced A/R days
✓ Administrative scaffolding for payer-ready workflows beyond clinical content

At ? Stop by Booth # 636 for a consultation on your workflow bottlenecks, plus your complimentary wellness kit (while supplies last).

Book your session: https://na2.hubs.ly/H0613Lj0

We're live at RedSail Technologies Connect 2026 in Nashville, and the conversations at the conference are exactly what w...
06/05/2026

We're live at RedSail Technologies Connect 2026 in Nashville, and the conversations at the conference are exactly what we expected: pharmacy leaders are looking for operational relief.

Top pain points we're hearing:
→ Order entry backlogs creating 24-48 hour delays
→ Prior authorization volume overwhelming in-house teams
→ Billing complexity for immunizations and clinical services
→ Staff turnover making consistency impossible

Derek Taylor, PharmD (Senior Director, Pharmacy Client Services at Infinx) is meeting with LTC and specialty pharmacy leaders through Saturday. If you're at Connect and want to discuss how AI agents and direct-employee support can reduce rework without adding headcount, let's connect.

Still time to schedule: https://na2.hubs.ly/H05_GrW0

Every revenue cycle team has some version of “go ask Sarah.”The payer quirks only a few people know.The unwritten rules ...
06/05/2026

Every revenue cycle team has some version of “go ask Sarah.”

The payer quirks only a few people know.
The unwritten rules for which claims to work first.
The shortcuts that live in someone’s head, not your process.
That tribal knowledge can feel efficient until it becomes a risk.

Because what happens when:
- your expert leaves,
- you need to ramp a new hire fast,
- or experienced talent is hard to find?

Suddenly prioritization becomes inconsistent and recovery depends on who’s working, not what’s most collectible.

This is where AI can make a big difference.
AI helps teams scale expertise by:
- prioritizing claims by collectibility and dollar impact
- surfacing payer patterns that normally take years to learn
- reducing wasted touches on low-yield work

So you are not relying on tribal knowledge to drive recovery. You are relying on repeatable, data-backed decisions anyone can follow.

Because the goal is not a few stars who know what to do.
It is a system that helps every rep make the best next move.

See how RCM Plus eliminates tribal knowledge and prioritizes your highest-value claims → https://na2.hubs.ly/H05Y_d_0

Manual prior auths are consuming your staff's time while preventable denials pile up and aging A/R burns through cash fl...
06/03/2026

Manual prior auths are consuming your staff's time while preventable denials pile up and aging A/R burns through cash flow. If this sounds familiar, you're not alone.

Walking into HFMA Annual Conference (June 7-10, National Harbor, MD), you'll see hundreds of AI vendors making the same promises. Which partners can actually deliver?

Taylor Searfoss (VP, Ni2 Health), Sean Dennehy (VP Business Development), and Michael Mahoney (Senior Director, Business Development) will be at Booth #636 with real outcomes from health systems like yours:

For example, a multi-site ambulatory clinic (~$70M revenue cycle):
✓ Reduced A/R over 90 days
✓ Recovered aging A/R during EHR transition
✓ Performance-aligned engagement; we get paid on results

How do we restore predictable cash flow?

AI agents handle routine tasks while RCM specialists manage exceptions and payer changes. Our Healthcare Revenue Operating System orchestrates technology plus expert services, integrates with your EHR without rip-and-replace, and has proven results across 800+ healthcare organizations serving 150K+ providers.

The challenges we solve:
• Prior authorization backlogs from payer reforms shifting burden to providers
• Preventable denials from incomplete patient access workflows
• Margin pressure that demands measurable ROI backed by proof
• A/R aging in authorization-heavy service lines

🎯 CFOs & VPs Revenue Cycle: Our executive meeting slots are filling up.

Book your 15-minute pre-show consultation: https://www.infinx.com/tradeshow-events/2026-hfma-annual-conference/

Can't book ahead? Stop by Booth #636. Plus: pick up a complimentary wellness kit. Solving revenue problems starts with taking care of the people doing the work.

Alabama Healthcare Financial Management Association (HFMA) leaders told us they need measurable results in 90 days. Impr...
06/02/2026

Alabama Healthcare Financial Management Association (HFMA) leaders told us they need measurable results in 90 days. Improved clean claim rates. Faster A/R cycles. Lower cost to collect without adding headcount.

Taylor Searfoss, VP at Infinx spent three days at the Alabama HFMA Annual Institute hearing from healthcare finance leaders about the challenges they're navigating: rising denial rates, IDR complexity, and the persistent gap between patient access and patient accounting.

The pattern was clear. Health systems want outcomes they can track quarter over quarter, delivered on timelines that matter to their CFOs.

Thank you to the Alabama HFMA chapter for the hospitality and to everyone who shared their time with us. If we didn't connect at the event, Taylor has limited follow-up slots this week: https://na2.hubs.ly/H05VFcC0

What's the biggest barrier your team faces to improving clean claim rates in 90 days?

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