Union EAP

10/22/2026

What have people been saying about Union EAP? Ben Cort and Chris Carlough discuss feedback and testimonials from Union members and Local leaders.

“I have not heard anybody say anything other than:
You guys are knocking it out of the park, on the daily... The telephone can be really heavy, especially when you’re struggling with maybe some shame or embarrassment, legal issues or substance use issues, whatever it is. You know, man, you don’t have to do it alone. You don’t have to suffer through it. You don’t have to live like this. If you need any kind of help, Call people. Call Union EAP.” — Chris Carlough, SMART Director of Wellness and Mental Health Support

Union EAP’s Care Coordinators are licensed and Masters-level mental health professionals who are available for members 24/7/365 and qualified to handle any call, from mental health crises to everyday stressors. From mental and physical wellness to legal and financial assistance, childcare and more, Care Coordinators are happy to help with anything that may be negatively impacting members, as our main goal is to improve Union members’ lives.

Members and their families can contact Union EAP 24/7, 365 days a year, to talk to a mental health professional dedicated to finding solutions and providing support with personalized, concierge-style service. There are no limitations to how many times members contact Union EAP, and we are continuously expanding our Resource Library with intentional programs to serve members’ needs.

We truly appreciate feedback from members and leaders alike, as it only helps with our collective goal: Improving the Lives of Union Members 💫

☎️ (855) 500-1915
✉️ [email protected]
🌐 www.unioneap.com

employeeassistanceprogram

10/14/2026

In the next installment of our 3-part video series, Union EAP CEO Ben Cort and SMART Director of Wellness and Mental Health Support, Chris Carlough, reveal the biggest differentiators between Union EAP and traditional Employee Assistance Programs.

As Ben Cort said, the biggest difference is that Union EAP’s Care Coordinators are all highly qualified, licensed or license-eligible mental health professionals, available 24/7, 365 days a year, and they actually pick up the phone when members call.

Union EAP members don’t have to wait to make an appointment to get mental health support and guidance, with qualified Care Coordinators available around-the-clock to help solve problems and find solutions in real time.

“There’s nothing else like it.” - Chris Carlough

Watch the full video on our Youtube 🎥

☎️ (855) 500-1915
✉️ [email protected]
🌐 www.unioneap.com

10/07/2026

Union EAP CEO Ben Cort and SMART Director of Wellness and Mental Health Support, Chris Carlough, discuss how and why Union EAP was created 🎤

As Chris Carlough said, Union EAP was born out of necessity. With mental health professionals available for members and their families 24/7/365, Union EAP is able to provide continuous support and advocacy as needed, without limited sessions or extra fees.

Our licensed and Masters-level Care Coordinators are passionate about providing personalized, concierge-style support for union members — from everyday struggles to emergent crises. No issue is too big or too small for our Care Coordinators, and they are happy to always be there to support our members.

Watch the full video on our Youtube 📺

09/26/2026

We had a wonderful time at SMII Conference this past week in Atlanta, GA! We’re always grateful to make new connections and get amazing feedback from our members 🎉

Questions about Union EAP? ➡️ Contact [email protected] ✉️

If you have an upcoming event you’d like Union EAP to be at, or if you need printed materials ➡️ Contact [email protected] ✉️

09/22/2026

Curious about Union EAP and how we serve members? Come talk to us at SMII Conference this week!

03/18/2026

03/18/2026

The Resource Library is OPEN 🌐 Check out our curated selection of videos, articles and more for union members covering a wide variety of topics, all on our website. Can’t find what you need in our Resource Library? Give us a call, text or email ⬇️

Our Care Coordinators are available for members 24/7/365, including nights, weekends and holidays 🗓️ Because Members Matter!

☎️ (855) 500-1915
✉️ [email protected]
🌐 www.unioneap.com/resource-library/

03/13/2026

Meet the founder & CEO of Union EAP, Ben Cort, and learn a bit more about his background in this video 🎥

From leadership roles in treatment organizations to policy advocacy and community outreach, Ben has been driven by the mission to expand access to high-quality care for individuals and families facing mental health and addiction challenges. His commitment to improving the lives and standard of care for union members by providing confidential support ultimately led him to establish Union EAP.

Ben has also consulted with organizations such as the National Football League and the National Collegiate Athletic Association, researching best practices for athlete wellness and recovery. As he says, everything in his career has led up to Union EAP and provided insights he now applies to the organized labor and skilled trades workforce.

Ben’s story highlights the purpose behind Union EAP: ensuring workers and their loved ones have access to professional, compassionate support whenever they need it.

Union members can call, text or email our Care Coordinators 24/7/365, so they never have to go through hard times alone.

☎️ (855) 500-1915
✉️ [email protected]
🌐 www.unioneap.com

03/06/2026

Throwback to the 2025 SMART Leadership Conference ⚒️ Union EAP CEO Ben Cort discussed the importance of improving the standard of care and available resources for union members, and how that mission continues every day.

At Union EAP, our team is continuously developing programs, partnerships and resources to help address the everyday challenges many workers face. From crisis support to financial guidance to overall wellness, our collective goal remains the same: ensure union members and their families can access support whenever they need it.

Chris Carlough, SMART Director of Wellness and Mental Health Support, emphasized during the conference:
“We can talk about this — talk is cheap. But when we start putting money behind this and demanding professional care for our members, then we’re doing something.”

Ben Cort reinforced that commitment: “I can look you square in the eye and tell you that our people will fight for your members — for their mental health, for their overall well-being. We will provide the same service and care to you that you give to the world.”

Union EAP is proud to support over 40,000 union members across the US. Members and their families can contact Union EAP 24/7, 365 days a year, for confidential support via call, text or email, so they never have to face life’s challenges alone.

☎️ (855) 500-1915
✉️ [email protected]
🌐 www.unioneap.com

02/27/2026

“You are not alone. You don’t need to walk alone. Your union is here — we have your back.”

Union EAP CEO Ben Cort joins Chris Carlough, SMART Director of Wellness and Mental Health Support, on the Talking SMART podcast to have an honest conversation about support, connection and why reaching out is a sign of strength — not weakness.

In this episode, they discuss the real challenges union members face both on and off the job, and the importance of building a culture where no one feels like they have to handle it alone. From mental health to substance use support, the message is clear: when we show up for each other, we’re stronger together.

By filling in the gaps and breaking down barriers for mental health care and wellness support, SMART, SMOHIT and Union EAP are working to reduce the stigma and fear around asking for help, with the collective goal of improving the lives of members and their families.

🎧 Listen to the full episode on the website, Apple Podcasts, Spotify or PodBean.

Union EAP provides 24/7 concierge-style support for Union members and their families, so they never have to go through hard times alone. Not sure if you’re covered? Give us a call, text or email anytime and one of our Care Coordinators will be happy to help!

☎️ (855) 500-1915
✉️ [email protected]
🌐 www.unioneap.com