08/19/2026
📢 We’re Hiring – Centralized Scheduling & Prior Authorization!
ChangePoint Integrated Health is looking for a motivated, dependable, and people-oriented individual to join our Centralized Scheduling & Prior Authorization team!
This position plays an important role in helping our clients access the services they need. You’ll work closely with clients, providers, insurance companies, and other members of our team, so we’re looking for someone who communicates well, stays organized, and can keep things moving even on busy days.
Healthcare experience is preferred, particularly experience with medical or behavioral health offices, scheduling, insurance, referrals, or prior authorizations. However, we are willing to train the right person who demonstrates strong potential, reliability, and a willingness to learn.
We’re looking for someone who:
• Is comfortable spending a significant amount of time on the phone
• Has excellent customer service and communication skills
• Is comfortable working with mental and behavioral health clients
• Can communicate professionally and confidently with providers and clinical staff
• Is comfortable communicating with insurance companies and navigating coverage questions
• Is organized and very detail-oriented
• Can manage multiple priorities without losing track of follow-up items
• Is dependable, motivated, and shows up ready to be part of the team
• Can remain patient and professional during challenging conversations
• Is comfortable learning insurance verification, referrals, and prior authorization requirements
• Is willing to research problems and follow through until an issue is resolved
• Works well independently while also being a supportive and reliable team member
Prior authorization and scheduling processes can be taught. Reliability, organization, communication skills, attention to detail, and a willingness to learn are what we’re really looking for.
If you have healthcare experience and enjoy helping people, problem-solving, staying busy, and being part of a team, we’d love to hear from you!
📋 Interested? Apply today through the ChangePoint Careers page:
Current Job Openings at ChangePoint Integrated Health are filled through the website only. Please no phone calls or walk-ins.