ChangePoint Integrated Health

ChangePoint Integrated Health This is our new and updated page.

We want to keep you updated about what is new with ChangePoint and stay active in the White Mountain and Northern Arizona communities.

09/03/2026

This Su***de Prevention Month, we’re reminding our community that support starts with connection.

Check in with the people around you. Make space to listen. And remember, 988 isn’t only for a crisis - you can reach out if you’re overwhelmed, worried about someone, or simply need someone to talk to. Support is free, confidential, and available 24/7.

📞 Call • 💬 Text • 💻 Chat 988
👉 Find more resources at rvbh.com

09/02/2026

🥕 We have an abundance of carrots to share! 🥕

Our shelves are stocked with plenty of fresh carrots, and they are FREE to our community! Stop by the RE:center and grab a bag for yourself or your family while supplies last.

📍 RE:center
⏰ Monday–Thursday | 9 AM–4 PM

Please help us spread the word by sharing this post! 🧡

09/02/2026

Hi everyone in our beautiful White Mountain community! 💙💚

I’m the Quality Manager here at ChangePoint, and I wanted to take a moment to reach out directly to our clients, families, and community members.

At ChangePoint, we truly strive to provide quality, compassionate care and to help our clients be successful in their treatment. We have some amazing, hardworking staff who genuinely care about the people and communities we serve.

At the same time, I recognize that not every experience is going to be perfect. Healthcare is delivered by people, and sometimes things happen, staff get sick, family emergencies occur, schedules change, communication can break down, or something simply may not go the way it should. While some circumstances may be outside of our control, how we respond when there is a problem is something we can control.

If you are experiencing delays in care, difficulty getting connected with services, communication concerns, or an experience that simply does not feel right, please reach out to us and give us the opportunity to help.

ChangePoint has a compassionate and helpful Quality Department, along with some wonderful and hardworking Office Managers throughout our locations. We want to hear about concerns, but we also want the opportunity to work with you toward a solution.

One of the most important things I have learned working in Quality is that we cannot fix a problem if we do not know it is happening. Your feedback also helps us identify where our processes may need improvement, not only for you, but for the next client who comes through our doors.

If you are experiencing an issue, please contact your ChangePoint location and ask to speak with the Site/Office Manager or the Quality Department. We would much rather have the opportunity to listen, understand what happened, and see what we can do to help than have someone feel like their concerns do not matter.

We may not be able to make every situation perfect, but we can listen, communicate, and do our best to make things better.

Thank you for trusting ChangePoint with your care and for allowing us to be part of this beautiful community. 💙 💚

📢 We’re Hiring – Centralized Scheduling & Prior Authorization!ChangePoint Integrated Health is looking for a motivated, ...
08/19/2026

📢 We’re Hiring – Centralized Scheduling & Prior Authorization!

ChangePoint Integrated Health is looking for a motivated, dependable, and people-oriented individual to join our Centralized Scheduling & Prior Authorization team!

This position plays an important role in helping our clients access the services they need. You’ll work closely with clients, providers, insurance companies, and other members of our team, so we’re looking for someone who communicates well, stays organized, and can keep things moving even on busy days.

Healthcare experience is preferred, particularly experience with medical or behavioral health offices, scheduling, insurance, referrals, or prior authorizations. However, we are willing to train the right person who demonstrates strong potential, reliability, and a willingness to learn.

We’re looking for someone who:

• Is comfortable spending a significant amount of time on the phone
• Has excellent customer service and communication skills
• Is comfortable working with mental and behavioral health clients
• Can communicate professionally and confidently with providers and clinical staff
• Is comfortable communicating with insurance companies and navigating coverage questions
• Is organized and very detail-oriented
• Can manage multiple priorities without losing track of follow-up items
• Is dependable, motivated, and shows up ready to be part of the team
• Can remain patient and professional during challenging conversations
• Is comfortable learning insurance verification, referrals, and prior authorization requirements
• Is willing to research problems and follow through until an issue is resolved
• Works well independently while also being a supportive and reliable team member

Prior authorization and scheduling processes can be taught. Reliability, organization, communication skills, attention to detail, and a willingness to learn are what we’re really looking for.

If you have healthcare experience and enjoy helping people, problem-solving, staying busy, and being part of a team, we’d love to hear from you!

📋 Interested? Apply today through the ChangePoint Careers page:

Current Job Openings at ChangePoint Integrated Health are filled through the website only. Please no phone calls or walk-ins.  

📢 We’re Hiring – Finance Specialist I!ChangePoint Integrated Health is looking for a motivated, dependable, and analytic...
08/19/2026

📢 We’re Hiring – Finance Specialist I!

ChangePoint Integrated Health is looking for a motivated, dependable, and analytical individual to join our Finance Department as a Finance Specialist I.

We’re looking for someone who is organized, detail-oriented, self-directed, and comfortable taking ownership of their responsibilities. This position is a great fit for someone who enjoys working with numbers, analyzing information, solving problems, and keeping things organized and on track.

The person we’re looking for is:

• Analytical with strong attention to detail
• Highly organized and able to manage multiple priorities
• Dependable and consistent
• Motivated and self-directed
• Comfortable problem-solving and researching discrepancies
• Able to work independently without needing constant direction
• A strong communicator and easy to work with as part of a team
• Able to meet deadlines and follow through on responsibilities
• Comfortable working with financial information, reports, and data

Experience: A minimum of 2 years of relevant experience is required. A college degree is not required for the right candidate with the appropriate experience, skills, and ability to perform the position successfully.

We’re looking for someone who takes pride in their work, catches the little things, and isn’t afraid to dig into the numbers when something doesn’t look right.

If this sounds like you, we’d love to hear from you!

📋 Interested in joining our team? Apply through the ChangePoint Careers page:

Current Job Openings at ChangePoint Integrated Health are filled through the website only. Please no phone calls or walk-ins.  

📢 We’re looking for someone to join our Quality Department!We are looking for a motivated, dependable, and detail-orient...
08/18/2026

📢 We’re looking for someone to join our Quality Department!

We are looking for a motivated, dependable, and detail-oriented person who enjoys working with people, problem-solving, and finding ways to improve how we provide services.

No direct Quality experience is required! We are more then willing to train the right person! Experience in behavioral health, healthcare, quality, or insurance is preferred, but finding someone with the right attitude, work ethic, and willingness to learn is most important.

Some of the skills we’re looking for include:

• Strong people skills and the ability to build positive working relationships
• Professional writing and communication skills
• Comfort working within a mental and behavioral health environment
• Data tracking, auditing, and attention to detail
• De-escalation and the ability to navigate difficult conversations professionally
• Critical thinking and the ability to think on your feet
• Problem-solving and corrective action planning
• Identifying trends, barriers, and opportunities for improvement
• Strong organization and follow-through
• Ability to work independently while also collaborating closely with a team
• Comfort communicating and working with insurance companies and external partners

A significant part of this position will also involve working with our insurance partners on Value-Based Purchasing (VBP) programs. This includes tracking performance measures, identifying gaps, working with our teams to improve outcomes, and helping the organization meet established quality and performance goals.

Quality is not just about finding something that went wrong. It’s about understanding why it happened, what we can do better, and how we can put processes in place that improve care and prevent the same issue from happening again.

We work in behavioral health, so compassion, professionalism, good judgment, and the ability to work well with many different personalities are extremely important.

If you’re someone who enjoys working with people, digging into data, asking questions, solving problems, and seeing the results of your work make a difference, you may be exactly who we’re looking for!

📋 Interested in joining our team? Apply today through the ChangePoint Careers page:

Current Job Openings at ChangePoint Integrated Health are filled through the website only. Please no phone calls or walk-ins.  

🌟 Exciting news from our Holbrook office! 🌟We are expanding our care team and are excited to welcome Bobby Ortiz, FNP-BC...
08/05/2026

🌟 Exciting news from our Holbrook office! 🌟

We are expanding our care team and are excited to welcome Bobby Ortiz, FNP-BC, who will be accepting new primary care patients alongside Heath Lindsey, PA.

Whether you’re looking to establish care, have questions about your healthcare needs, or need assistance getting scheduled, our friendly scheduling team is here to help.

📞 Call us today at 928-251-0702 — we’re happy to answer your questions and help you get connected with the care you need!

We look forward to serving our Holbrook community. 💙

Our team is committed to guiding you through your recovery process.
07/18/2026

Our team is committed to guiding you through your recovery process.

The Pack the Trunk Drive-Thru Food Distribution is back. Come on down and see us Friday 07/17/2026 from 9-11am in the ba...
07/06/2026

The Pack the Trunk Drive-Thru Food Distribution is back. Come on down and see us Friday 07/17/2026 from 9-11am in the back parking lot at 2500 E Cooley St, Show Low, AZ 85901- This is a drive thru only event, first come, first serve, no walk ups will be served.

Contact us to discover the appropriate level of care for you or your family.
06/28/2026

Contact us to discover the appropriate level of care for you or your family.

Address

1801 W Deuce Of Clubs Suite #100
Show Low, AZ
85901

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+19285375315

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