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When a loved one’s needs begin to change, families often find themselves asking, “What do we do now?”Family First helps ...
10/02/2026

When a loved one’s needs begin to change, families often find themselves asking, “What do we do now?”
Family First helps families understand available support, plan next steps, coordinate care, and make decisions with more confidence and peace of mind.

09/30/2026

Caregiving is personal.

It is trust built over time, connection made through consistency, and support that helps someone feel safe and cared for each day.

Thank you to the caregivers who bring patience, compassion, and heart into every visit.

Meet Kate Outhwaite-Elkins, Client Success Manager at Family First.Kate’s role is centered on helping clients receive th...
09/28/2026

Meet Kate Outhwaite-Elkins, Client Success Manager at Family First.

Kate’s role is centered on helping clients receive the care, support, and advocacy they need while making sure their voice is heard along the way.

For Kate, meaningful care starts with compassion. She finds purpose in seeing clients build strong relationships with their caregivers and knowing that each person feels supported through the process.

We are grateful for the heart, care, and dedication Kate brings to the Family First team.

09/25/2026

Behind every care experience is a team working with heart and purpose.
From caregivers to care managers and support staff, Family First is made up of people who listen, advocate, show up, and make a difference in the lives of the families we serve.

Dynamic Duo Spotlight: Ron & Sierra For the past 9 months, Ron and Sierra have been side by side, building a wonderful r...
09/22/2026

Dynamic Duo Spotlight: Ron & Sierra

For the past 9 months, Ron and Sierra have been side by side, building a wonderful relationship rooted in trust, consistency, companionship,

These two have been side by side for the last 9 months, but their story actually started before that. Sierra originally cared for Ron’s wife, and after she passed, Sierra transitioned into caring for Ron.

Ron says it best: “She’s like family”

We’re so grateful for Sierra’s dedication and for the opportunity to be part of Ron’s care journey. Here’s to this amazing duo and many more moments together!

Veterans and their families should not have to navigate care alone.From medical appointments and transportation to safet...
09/21/2026

Veterans and their families should not have to navigate care alone.

From medical appointments and transportation to safety concerns, benefits questions, and support at home, care can involve many moving parts. Family First helps families look at the whole care picture and find the right next steps.

09/18/2026

Sometimes, the smallest moments make the biggest difference.

A cup of coffee made just right. A walk outside. A reminder. A laugh. A steady presence throughout the day.
At Family First, we know care is built in the little things.

Welcome to the team, Dave Santino.Dave leads HR at Family First, bringing more than 20 years of experience across health...
09/15/2026

Welcome to the team, Dave Santino.

Dave leads HR at Family First, bringing more than 20 years of experience across healthcare, compliance, compensation and benefits, HR technology, customer service, and recruitment.

In his role, Dave focuses on making HR a true partner to both employees and leaders. His approach is thoughtful, practical, and grounded in helping people succeed without creating unnecessary roadblocks.

What stands out most is his heart for being approachable. Whether he is helping simplify a complex process, listening with curiosity, or responding to employees with care, Dave brings a steady and people-centered perspective to the team.

We are grateful to have Dave’s leadership, experience, and guidance at Family First.

Meet Cori Tschida, Counseling Department Supervisor and Lead Counselor at Family First. Cori brings together counseling,...
09/14/2026

Meet Cori Tschida, Counseling Department Supervisor and Lead Counselor at Family First.

Cori brings together counseling, care management, and clinical support to help clients receive care that is thoughtful, person-centered, and connected.

Her work starts with listening. By meeting each person where they are, Cori helps clients identify meaningful next steps while honoring their pace, goals, and perspective.

We are grateful for the guidance, compassion, and steady support Cori brings to clients, caregivers, and the Family First team.

Support does not always have to begin with full-time care.Sometimes a few hours can help create a safer rhythm for the d...
09/09/2026

Support does not always have to begin with full-time care.
Sometimes a few hours can help create a safer rhythm for the day, from meals and errands to companionship and daily routines. Small moments of support can make a meaningful difference.

Congratulations Jose! Recently, our president, Jennipher Ama presented our employee recognition award "Above and Beyond"...
10/28/2021

Congratulations Jose! Recently, our president, Jennipher Ama presented our employee recognition award "Above and Beyond" to Jose for demonstrating excellence in the workplace. Jose has gone above and beyond in his role, excelling on new projects while genuinely helping other departments succeed. Thank you Jose for all that you do here at villageplan!

villageplan keeps growing! Please welcome Jacqueline Myers, MSW, CC, MHP to our Care Management team. Jacqueline joins u...
09/29/2021

villageplan keeps growing! Please welcome Jacqueline Myers, MSW, CC, MHP to our Care Management team. Jacqueline joins us as a Professional Care Manager and will be working in our Spokane, WA location. We are excited to have her! Welcome to the team!

Welcome to our team Kristi Perkins, MBA! Kristi is a Spokane native and has her Master’s degree in Business Administrati...
09/29/2021

Welcome to our team Kristi Perkins, MBA! Kristi is a Spokane native and has her Master’s degree in Business Administration and a bachelor’s degree in Psychology from Eastern Washington University. Kristi has a passion for working with people and enjoys helping people find resources within the community to assist with client’s needs. When Kristi isn’t working, she enjoys outdoor activities from paddle boarding, camping, hiking and anything relating to being in the wilderness.

Are you looking for a comprehensive plan-of-care for your aging loved one? Right now during the month of September we ar...
09/14/2021

Are you looking for a comprehensive plan-of-care for your aging loved one? Right now during the month of September we are offering a FREE consultation with a Professional Care Manager! This is a $150.00 value. Offer needs 9/30/21 click to schedule a consultation today! https://villageplan.com/care-management/

During the month of September receive 8-hours of FREE in-home care with new services agreements. This is a $290.00 value...
09/08/2021

During the month of September receive 8-hours of FREE in-home care with new services agreements. This is a $290.00 value schedule your assessment at https://villageplan.com/home-care/ today!

Address

705 W 7th Avenue Suite B
Spokane, WA
99204

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18664123861

Website

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