04/18/2019
POSITION DESCRIPTION
The Office Coordinator is responsible for providing customer service support to internal and external customers in a sales and service office atmosphere
Produce and maintains records and files that relate to funeral arrangements, vital statistics, financial arrangements, accounts payable, and sales commissions
Provide lead management and contract validation and processing support to sales team.
Strong customer orientation – customer focused approach for internal and external customers
Shows consistency among principles, values, ethical standards and personal behavior
Conveys information clearly and concisely in written and spoken communication
Listens effectively and provides frequent feedback
Utilizes optimal level of collaboration with team members to achieve business goals
Relates well to people with diverse backgrounds and perspectives
Maintains composure and constructive relationships in a fast-paced office
Liaison between corporate office and field location (strong written and verbal effective communication skills)
REQUIREMENTS
Must be a team player
Time management and organizational skills
Ability to work independently when needed (self-starter)
High school diploma or completion of a diploma training program at a college or technical school or equivalent work experience
Bookkeeping, general office, clerical accounting, data entry and Accounts Payable experience required
Notary License is an asset, but not essential
Knowledge of computers, MS Office, e-mail and internet required
Above average communication skills
Problem solving skills
Ability to multi task and set priorities
Detail oriented
EXPERIENCE
3- 5 years of administrative or related experience