HOUSE RULES FOR THIS PAGE
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Our page is not the best place to discuss your adverse events or safety issues associated with your use of our products or treatments or other companies’ products or treatments. If you, or someone you know, have possibly experienced an adverse event while taking any Fresenius Medical Care North America product, please consult the person’s physician, pharmacist, or other healthcare professional immediately. Please also contact our product support line at 1-800-227-2572. You are also encouraged to report side effects of prescription drugs to the FDA. To do so, visit http://www.fda.gov/medwatch or call 1-800-FDA-1088. While we welcome open conversations and the sharing of relevant experiences, all participants on our social media channels are expected to follow these guidelines.
• Show respect: please feel free to express your opinion, while respecting the opinions of others.
• Use clean language: do not use profanity or abusive language.
• Keep it relevant: please only post comments or material that is on topic.
• Avoid spam: please feel free to express your opinion. We ask – for the sake of all of our users – that you don’t post the same content over and over.
• Post in English.
• Be safe and remember that social media is public. We caution you to not share your full name, email address, social media handles, phone number, address, place of work, etc. as doing so is at your own risk.
• Do not misrepresent information about Fresenius Kidney Care or any subsidiary/business [of] in any way.
• Do not represent or speak on behalf of Fresenius Kidney Care or any subsidiary/business [of] without authority to do so.
• Do not post marketing and/or PR messages promoting products or services.
• Do not repeatedly post personal or offensive comments about individual Facebook users or people working at Fresenius Medical Care North America as this may be considered harassment.
• Do not provide medical advice. Do not play the role of a health care professional on Fresenius Kidney Care’s social media channels or provide commentary that conflicts with public health guidance or requirements
• Do not post information that violates patient privacy or endangers patient safety, such as posts that conflict with FKC Clinical Service’s guidance or requirements related to the COVID-19 pandemic. If you have questions regarding medical advice or whether a medical treatment or product is appropriate for you or an individual patient, always seek the advice of your physician or other qualified health care provider. For more general questions, you can also contact us at: 844-898-0333 and we will appropriately direct your call.
• This page does not provide medical advice, and the contents are made available to you for informational purposes only.
• This page does not provide medical diagnoses or recommendations regarding medical treatment.
• This page and the content appearing on this site are not substitutes for professional medical advice, diagnosis or treatment.
• Never disregard medical advice or delay in seeking it because of something you have read on this page.
• In an emergency, call 911 or your local emergency assistance number.
• In no event will Fresenius Kidney Care be liable for any decision made or action taken in reliance upon the information provided through this page. By commenting on this page, you are indicating that you have read, understand and agree to abide by the above House Rules. Fresenius Kidney Care monitors this page and reserves the right to remove comments or discussion posts that are not in line with the House Rules or otherwise objectionable or inconsistent with the purpose of this page.
