07/15/2026
🌟 Another Busy Week at New York Connects – Helping People Navigate Challenges and Find Solutions! 🌟
Here's a snapshot of just some of the work our team has been doing:
🏠 Housing Advocacy
• Assisted a Section 8 tenant experiencing severe water damage and mold by advocating with the City of Yonkers Building Department and requesting a housing inspection to help ensure safe living conditions.
• Continued advocating for tenants experiencing unsafe housing conditions by working with local code enforcement officials
⚡ Utility Advocacy
• Helped a consumer who believed her electric meter may be incorrectly shared with a neighboring apartment after receiving unusually high utility bills.
🎖️ Supporting Our Veterans
• Assisted a disabled U.S. Army veteran seeking to transfer his HUD-VASH Housing Choice Voucher to Westchester County after years of living in hazardous housing conditions.
• Referred the veteran to VA programs, housing authorities, veterans' services, and legal resources while providing ongoing housing navigation and advocacy.
🔑 Housing Search Assistance
• Conducted outreach to multiple apartment communities in White Plains on behalf of a veteran using a HUD-VASH voucher.
• Submitted housing inquiries, connected with leasing offices and brokers, provided application guidance, explained New York's Source of Income protections, and helped prepare the next steps toward securing stable housing.
🏥 Rehabilitation & Care Coordination
• Provided support to a consumer in a rehabilitation facility who expressed concerns about her medical care and recovery.
• Offered advocacy to help ensure her concerns are addressed and that she receives appropriate care
💙 What We Do! New York Connects is more than an information center, every day we:
✅ Advocate for consumers.
✅ Coordinate care and community services.
✅ Help people remain safely in their homes.
✅ Connect veterans with critical housing resources.
✅ Support individuals with disabilities and older adults.
✅ Work with landlords, utility companies, hospitals, rehabilitation centers, and local governments to resolve complex issues.
Need information, referrals, or assistance? Contact the NY Connects Program at: 1-866-715-4700.
