10/19/2026
One of the most important parts of our business is making sure we're available when you need us. Whether you have a question, need assistance, or have a last-minute order, we need to know about it so we can take care of it!
But what happens after hours or over the weekend? How do you reach us?
It's easy! We have several ways for you to get in touch:
📞 CALL US!
Call our regular office number at 781-857-3031. Our answering service will take your message, and someone from our team will return your call as soon as possible.
📧 EMAIL US!
Send your orders or questions to [email protected]. Go ahead and add us to your contacts so we're always easy to find!
🌐 VISIT OUR WEBSITE!
Did you know you can place orders directly through our website? It's quick, convenient, and available anytime! Just click the link below.
IMPORTANT: We will ALWAYS confirm receipt of your email or web order. If you don't receive a confirmation, please call us to make sure your message came through.
📱 TEXT US!
Prefer texting? We can set up a group text specifically for your funeral home!
Simply text 339-832-9252 with your funeral home's name, and we'll have your group set up in minutes!
NOW, HERE'S THE REALLY IMPORTANT PART!
The reason we offer all these options is simple: We want to make sure your messages reach our TEAM, not just ONE person on our team.
We're all human. Things happen! Someone might forget to pass along a message, misplace their phone, or burn dinner while reading your text and completely forget to share the information.
And suddenly... HOUSTON, WE HAVE A PROBLEM! 🚀
By using one of the communication methods above, you're helping us eliminate unnecessary mistakes, avoid missed orders, and ensure that nothing falls through the cracks.
So please : Rather than emailing or texting an individual employee, use one of the options above. That way, your message gets where it needs to go, and we can continue providing the dependable service you expect from us.
Ex. If you texted us after 8pm- we would reply first thing in the morning. We will never make you wait more than a couple hours prior to 8pm. Most likely, your reply would come within minutes.
We may not be perfect, but we're committed to making sure your experience with Whitman Burial Vault is as close to it as possible!
Thank you for helping us help you!
Email from Commonwealth Casket The Right Way to Reach Us We are ALWAYS here for you! WE'RE ALWAYS JUST A CALL, CLICK, OR TEXT AWAY! One of the most important parts of our business is making sure we're