07/14/2026
This outage does affect our phone lines. Please be patient as Greenlight continues to address the problem.
Tuesday, July 14:
3:30 PM Update:
Service has been restored. If you are experiencing any technical issues, please reach out to our tech support team via Fix-It Wilson or by phone (252-399-2200).
3:00 PM Update:
Our team is continuing to work diligently to restore service to all Greenlight members. If you are still experiencing service issues, please inform our team by submitting a Fix-It Wilson ticket or calling our tech support team at 252-399-2200.
11:30 AM Update:
Our team is continuing to work to restore service to affected members. We are not able to provide a timeline for restoration. If you are experiencing service issues, please let us know by submitting a Fix-It Wilson ticket, https://iframe.publicstuff.com/ #?client_id=1000026, or calling our tech support line at 252-399-2200.
8:00 AM Update:
Some Greenlight members are experiencing intermittent service this morning. Our team is aware and actively working to resolve the issue. Thank you for your patience.