20/07/2026
Every Patient Deserves Understanding and Reassurance
Some people are naturally more cautious than others. To be honest, I think I am one of them too.
Today, I treated two patients from Israel. Like many international travelers, they were understandably careful about receiving medical treatment in a foreign country, especially when medication or a medical procedure was involved.
Before starting the treatment, I took the time to explain the diagnosis, the procedure, my experience with similar cases, and what they could expect during the treatment. I even demonstrated the procedure so they would feel more comfortable and confident.
By the end of the visit, they left the clinic with smiles on their faces. They were so pleased with the experience that they even asked to take a photo with me before leaving.
Many people are surprised to learn that medical care in Vietnam is of a very high standard. Vietnamese doctors are well trained, medical services are affordable, and patients can usually receive treatment much more quickly than in many developed countries.
For example, if someone develops an acute ear, nose, or throat problem in Vietnam, they can often be seen by a specialist on the same day. In many other countries, waiting for a non-emergency appointment may take weeks or even months.
Another difference is endoscopic examination. In Vietnam, nasal and throat endoscopy is a routine part of an ENT consultation. Many of my international patients tell me that it is the first time they have ever seen the inside of their own ears, nose, or throat on a monitor.
As doctors, we also need to understand our patients' concerns. Being patient, listening carefully, and earning their trust are just as important as making the correct diagnosis.
Every patient's smile is the greatest reward for a doctor.