Healthcare is being forced into a new level of efficiency as a result of the current Affordable Healthcare Act and its massive outreach into the effective management of patients and the Center for Medicare and Medicaid Services (CMS) shifting patient care to Accountable Care Organization (ACO) modeling. There is a large gap in communication between patients and their Primary Care Physician’s (PCP’s) in the current health care delivery model. Connected Care Network is designed to provide that coordinated approach for patients entering the healthcare system.
SERVICES PROVIDED:
- In and out of hours coverage
- Nurse Triage
- ACO Transportation Management
- High Risk Re-admissions
- to go under ‘In and out of hours coverage’:
Our trained operators are available 24 hours a day, 7 days a week to give your clients the level of customer care they expect and deserve. Our operators are trained to handle one call from beginning to end, eliminating the potential for error. This enables our operators to give callers their undivided attention. We deliver the information obtained through any of the following methods:
- Text Messaging
- Voice Mail
- Email Message
- Operator Delivery
- Fax Message Delivery
- Operators Call Screens
We provide closed loop communication. An example of that would be, we page a physician for a patient, we will call the patient back in 30 minutes to confirm the physician has called back.
