GEMS GEMS was registered specifically to meet the healthcare needs of Government Employees. We offer excel Do you suspect fraud?

Call the anonymous 24 hour toll free GEMS Fraud Line Service: 0800 21 2202. Email: [email protected]

Post information to:

The Fraud Services Manager
P O Box 10512
Centurion
0046

Meet the some of our Speakers.Dialogue One: Why Is My Medical Aid Getting More Expensive?Join us at the GEMS Symposium a...
17/08/2026

Meet the some of our Speakers.

Dialogue One: Why Is My Medical Aid Getting More Expensive?

Join us at the GEMS Symposium as we unpack important healthcare funding issues that impact you as a GEMS member.

Dialogue One: Why Is My Medical Aid Getting More Expensive? Understanding contribution increases, co-payments and out-of-pocket costs. This dialogue will examine contribution increases, healthcare expenditure, provider prices, co-payments and out-of-pocket costs.

The dialogue will be hosted by Mr Charlton Murove, Head of Research at BHF, and will feature, Professor Morgan Chetty, Chairman, KZN Doctors Healthcare Coalition (KZNDHC) and Dr Claude Ndlovu, Chief Healthcare Officer, GEMS.

Don’t miss the opportunity to join in and be part the conversation!

Register today : https://bit.ly/3U9Mcri

Every stakeholder experiences the healthcare journey from a different vantage point. Members experience the cost and com...
14/08/2026

Every stakeholder experiences the healthcare journey from a different vantage point.

Members experience the cost and complexity of accessing care. Healthcare professionals manage clinical needs and payment realities. Medical schemes and administrators balance benefits, affordability and sustainability, while employers, organised labour and regulators influence how the system works.

The 2026 GEMS Symposium brings these perspectives together through three focused dialogues on the issues that often create uncertainty, frustration and mistrust across the healthcare ecosystem.

Meet the facilitators who will guide these important conversations at the 2026 GEMS Symposium.

Did you know? Fraudulently sharing or using medical aid card details with someone who is not a member of GEMS is a serio...
14/08/2026

Did you know? Fraudulently sharing or using medical aid card details with someone who is not a member of GEMS is a serious offence.

Members found guilty may have their membership terminated and face criminal proceedings.

Stop Medical Aid Fraud, Waste & Abuse. Protect your benefits by reporting it anonymously to the GEMS Fraud Hotline on 0800 212 202.

Living with a chronic condition doesn't have to mean managing it alone.The GEMS Chronic Disease Management Programme is ...
12/08/2026

Living with a chronic condition doesn't have to mean managing it alone.

The GEMS Chronic Disease Management Programme is designed to support eligible members living with approved chronic conditions by promoting ongoing care, appropriate treatment and better health outcomes.

By registering on the programme and following your treatment plan, you can take control of your health, reduce the risk of complications and enjoy a better quality of life.

Speak to your healthcare provider or contact GEMS to find out if you qualify and how to register.

11/08/2026

Prefer having a physical medical aid card? We’ve got you covered!

Members can now visit any GEMS Walk-In Centre and have their physical membership card printed instantly.

This Women's Day, GEMS celebrates the remarkable women who make a difference every day, at home, at work and in communit...
09/08/2026

This Women's Day, GEMS celebrates the remarkable women who make a difference every day, at home, at work and in communities across South Africa.

Your dedication, resilience and compassion inspire a healthier, stronger future for generations to come.

As your trusted healthcare partner, we remain committed to supporting the wellbeing of women at every stage of life, because when women thrive, families, communities and our nation thrive too.

Remember to join us for the 2026 virtual GEMS Symposium, taking place on Thursday, 27 August and Friday, 28 August from ...
07/08/2026

Remember to join us for the 2026 virtual GEMS Symposium, taking place on Thursday, 27 August and Friday, 28 August from 9:00 to 15:00.

The theme for this year’s GEMS Symposium is: “Closing the Information Gap in Healthcare - Connecting Member Experiences with Healthcare Realities.”

The GEMS Symposium brings together thought leaders, industry captains, policymakers and key stakeholders from across the healthcare and healthcare funding sectors. It provides a platform for meaningful dialogue, the exchange of innovative ideas and collaborative discussions on shaping a sustainable, accessible and high-quality healthcare system for South Africa.

Register today and join the conversation: https://bit.ly/3U9Mcri

Make your claims process quicker by submitting proof of payment, a valid receipt and the required member details. Comple...
07/08/2026

Make your claims process quicker by submitting proof of payment, a valid receipt and the required member details. Complete information helps us process your claim efficiently. Visit a GEMS walk-in centre or email [email protected].

06/08/2026

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