09/09/2026
People sometimes apologise to me for talking too much in a first appointment.
They have usually been through a few rooms by then, each one shorter than the last, and somewhere along the way they have picked up the idea that the story is the bit we get through on the way to the examination, when the story is, in fact, most of the examination.
It is where we find the patterns, what winds it up, what settles it, what has already been tried and how that went.
I am not going to claim that listening is treatment on its own, because it’s not. What I can tell you is that I have never put together a useful management plan for persistent pain without it, and people tend to do better when they are not spending the appointment defending the fact that they are sore.
So take the time when you are in the chair telling your doctor your story and practitioner’s, take your time actually listening to the person in front of you.