Head2toe First Aid

26/10/2026

🚨 Having trouble connecting to Triple Zero (000)? Here’s something important to know.

In an emergency, every second matters. But did you know that if your usual mobile network isn't available, your phone may be able to connect to another mobile network to make a Triple Zero call? 📱🚑

This is called “emergency camp-on” and it happens automatically — you don't need to change any settings.

So, what should you do if your 000 call doesn't connect?
📞 If it doesn't connect within around 5 seconds, hang up and try again immediately.
📞 On your next attempts, stay on the line for up to 60 seconds. Your phone may be trying to connect through another available network, and there may be silence while this happens.

Your phone may show:
🍎 iPhone: SOS or SOS only
🤖 Android: Emergency calls only, No service – emergency calls only, or an SOS icon

⚠️ If your phone simply says “No service”, there may be no mobile network coverage available where you are, meaning you won't be able to call 000 using a mobile network.

If you're outside all mobile network coverage:
☎️ Try a landline or public phone if one is available.
📶 If you have access to Wi-Fi, you may be able to use Wi-Fi Calling on your device.

And most importantly - keep yourself safe, move away from danger if you can, help others only when it is safe to do so, and seek help from people nearby.

Knowing what to do before an emergency happens can make a huge difference. ❤️

👉 Save this post or share it with someone who might find it useful.

For more information about connecting to Triple Zero, visit triplezero.gov.au.

22/10/2026

Real Life First Aid Incidents – A Series… Can you guess what happened?
One small accident can happen in a split second… 😬

A child fell while holding a small fluorescent bedside table lamp. The lamp smashed and unfortunately, their hand ended up with a nasty cut from the broken glass. 💥🩸

The first thing to do? Apply pressure!

Pressure was applied to the wound and the hand was wrapped up before heading straight to hospital. 🏥

At hospital, the wound was thoroughly cleaned out and required stitches to the hand, along with butterfly stitches to a cut on the face.

It’s a great reminder that accidents involving broken glass can happen incredibly quickly - and knowing what to do in those first few minutes can make a real difference.

👉 If someone has a serious cut and is bleeding, apply firm, continuous pressure with clean cloth or gauze and seek medical attention if the bleeding is significant, the wound is deep, or you’re unsure how serious it is.

Sometimes first aid is simply about staying calm, knowing the basics and getting help when it’s needed. ❤️

Have you ever had a household accident that happened completely out of the blue?

13/10/2026

26/09/2026

🚨 WOULD YOU KNOW HOW TO FIND SOMEONE’S EMERGENCY CONTACTS? 📱

If you come across someone who is unconscious, injured or unable to communicate, their phone may contain important information that could help you, including emergency contacts and Medical ID information.

📱 On many phones, emergency information can be accessed without unlocking the phone.
Knowing where to look could help you:
❤️ Contact a loved one
🏥 Provide important medical information to emergency services
📋 Find details such as allergies, medications or medical conditions

👉 Take a minute to check your own phone and make sure your Emergency Contacts / Medical ID are set up and up to date.

And remember… in an emergency, call 000 for emergency assistance.
🩹 First aid knowledge can make a difference when every second counts.

24/09/2026

Real Life First Aid Incidents – A Series… Can you guess what happened? 👀
You know that moment when you think the stove is off and safe… but it’s still hot? 😬

Well… THIS is why toddlers and hot stovetops don’t mix! 🔥

One quick touch was all it took for a little hand to come into contact with a hot stovetop and cause a burn.
Accidents can happen in seconds, especially with curious little ones. Knowing what to do straight away can make a big difference.
🩹 First Aid for a Burnt Hand:
👉 Move the child away from the heat and stop the burning process.
👉 Cool the burn under cool running water for 20 minutes as soon as possible.
👉 Remove rings, watches or other tight items from the affected hand if they are not stuck to the skin.
👉 Do not use ice, creams, oils or butter on the burn, and don't pop any blisters.
👉 After cooling, cover the burn with a light, loose, non-stick dressing or clean, dry, non-fluffy material.

⚠️ Burns involving the hand may need medical assessment, particularly if the burn is deep, blistered, larger than a 20-cent coin, or you are concerned about the injury.

🚨 Call Triple Zero (000) if the burn is severe or the child has other serious symptoms.

And remember… just because the stove is switched off doesn't mean it's safe to touch! 🔥👋
A few seconds of curiosity can result in a painful injury.

23/09/2026

It's a webinar kind of week.... about to run my 2nd Medication webinar of the week for Regional SA.

We LOVE developing flexible training solutions.

18/09/2026

Scenario:
An older family member has fallen at home. They tell you, “I’m fine, don’t worry about me.”

Would you know what signs mean you should seek urgent medical help?
🚨 Call Triple Zero (000) for an ambulance if they:
• Lost consciousness or briefly blacked out.
• Are confused, unusually drowsy or difficult to wake.
• Have a seizure.
• Have trouble speaking, seeing, walking or moving normally.
• Develop weakness or numbness.
• Have a severe or worsening headache.
• Vomit after hitting their head.
• Have blood or clear fluid coming from their nose or ears.
• Have severe pain, particularly in the hip, neck, back or chest.
• Cannot stand or put weight on a leg.
• Have significant bleeding that won't stop.
• Have difficulty breathing.

⚠️ Don't assume they're okay just because they say they are.
Older people can have significant injuries after a fall without immediately recognising or reporting them. Falls can result in hip fractures and head injuries, and some symptoms can develop later.

What would you do?
👉 Stay with them, keep them comfortable and assess for obvious injury.
👉 If there are signs of a serious injury or medical emergency, call Triple Zero (000).
👉 If it isn't an emergency, contact their GP or healthdirect on 1800 022 222 for advice.

17/09/2026

What would you do? 🤔

13/09/2026

👃 Adrenaline for anaphylaxis… without the needle?

You may have heard about Neffy - adrenaline delivered as a nasal spray rather than an autoinjector.

It’s an interesting new option, particularly for people who find carrying an autoinjector difficult or inconvenient.

For us, one of the practical benefits that stood out was SIZE. It’s small and portable... something that could be particularly appealing for teenagers who need to have their adrenaline with them wherever they go.

But before changing anything, do your research and speak with your GP, allergy specialist or pharmacist about whether it’s appropriate for you or your child.

And we had questions too…

🤔 What happens if your nose is blocked?
🤔 How do you use it correctly?
🤔 Who is it suitable for?
🤔 Could it be a practical alternative for you or your child?

We went to the GP, asked the questions and had a look at how it actually works.

🎥 Watch the video to see how Neffy is used and hear some of the interesting information we learnt.

Most importantly, don’t change your current anaphylaxis management or adrenaline device without discussing it with your healthcare professional.

Read more here - https://allergyfacts.org.au/neffy/