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TS - Therapeutic Support

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Islington, NSW
TS - Therapeutic Support

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Therapeutic Support focuses on empowering individuals with disabilities to live their best lives.

We’re here to support you with comprehensive services, whether you need help with daily activities, community involvement, supported living, or just a break. Our Mission is to put the participant and community at the centre of everything we do. We empower individuals with disabilities by fostering independence, positive change, facilitating employment, promoting economic and social integration, enabling lifelong education, and ensuring access to secure housing and healthcare. We offer a variety of flexible and personalised services designed to help you live independently and securely. Our team of dedicated, qualified, and experienced support workers deliver these services. Through our Relationship Based Care Model and a committed team of support professionals, we prioritise building strong connections with you and your family. This approach allows us to collaborate closely with you, identifying practical solutions that keep you engaged with the community around you. Our Vision is to create an inclusive environment built on trust, respect, and equality, where people with a disability live the life they choose. Our Values are:
* Respect and Equality
* Trust and Honesty
* Creativity and Innovation
* Adaptability and Flexibility
* Tenacity and Resilience

01/11/2026

We all know the NDIS is changing.

For Support Coordinators, Recovery Coaches and Allied Health professionals, keeping up with the announcements is probably the easier part.

The bigger challenge is working out what those changes could mean for the clients you support.

A change to funding might mean reconsidering existing services.

New reassessment requirements could mean taking a different approach to preparing and communicating information.

And with further changes to planning on the horizon, there are still plenty of questions about how individual support arrangements may be affected.

Because behind every NDIS plan is someone with their own routines, goals and support needs.

And what looks like a policy or funding adjustment on paper can have a very real impact on their everyday life.

In our latest blogpost series, we take a closer look at the NDIS changes in 2026, particularly what they could mean for Support Coordinators, OTs, BSPs and other professionals supporting clients.

It's a conversation worth having as we navigate the changes ahead.

Read the article: NDIS Changes in 2026 - What Do They Mean for Support Coordinators and Allied Health Professionals?

https://tssupport.com.au/ndis-changes-2026-what-do-they-mean-support-coordinators-allied-health-professionals/

30/10/2026

A little creativity and something special to take home!

Our latest activity at the TS Evidence Hub was all about candle making.

From preparing the wax and choosing colours to decorating their candle jars, our participants took their time, focused on each step and added their own personal touches.

One of our favourite parts was seeing the finished creations, especially the colourful rainbow candle with the message “Love is Love”.

Beyond the fun, activities like this are a great way to practise following instructions, making decisions, developing fine motor skills and building confidence.

And there's something rewarding about creating something yourself and being able to take it home.

Would a client you support enjoy getting creative with us?

Explore our upcoming activities and book a session at the TS Community Access Evidence Hub:

https://tssupport.com.au/ts-hub-activities/

28/10/2026

Community Access isn't one-size-fits-all. Neither is our support.

Every client has different goals, abilities and support needs.
And finding the right team to support them can make all the difference.

At Therapeutic Support, our Community Access services go beyond getting clients out into the community.
We're focused on helping each client work towards their individual goals, build independence and achieve meaningful outcomes through everyday community experiences.

We're known for:

➜ Experienced, well-trained support workers with access to ongoing training through our affiliation with a Registered Training Organisation (RTO).

➜ Support across diverse needs, from psychosocial disabilities to complex physical and mobility requirements.

➜ Wheelchair-accessible transport options to support greater community participation.

➜ Dedicated Community Access Coordinators managing rostering and support arrangements.

➜ Evidence-based progress notes documenting client's capacity, individual goals and meaningful outcomes.

Whether it's building everyday skills, accessing the community or developing greater independence, our focus is on providing the right support for each client.

Have a client with Community Access needs?

Let's discuss how Therapeutic Support can help.

https://tssupport.com.au/community-access/

27/10/2026

A little Halloween fun in the kitchen yesterday!

Our cooking class at the TS Evidence Hub took a spooky turn as our clients made their very own Jack-O'-Lantern Stuffed Capsicums!

The process was simple but creative!

Clients prepared a delicious filling of rice, chicken mince, spices and vegetables, then carefully cut Halloween-inspired faces into their capsicums before stuffing them with the mixture, ready for cooking.

There was plenty of chopping, mixing and laughter, along with focused attention as everyone worked through each step.

Beyond the fun, it was a lovely opportunity to practise everyday cooking skills, follow instructions, make decisions and build confidence in the kitchen.

And the finished Jack-O'-Lanterns looked fantastic!

Would a client you support enjoy getting hands-on in the kitchen?

Our cooking classes are a great way to learn practical skills, meet others and try something different.

Book a spot for our next cooking class:
https://tssupport.com.au/ts-hub-activities/

26/10/2026

As the NDIS continues to evolve, understanding a client's capacity means looking beyond whether they can complete an activity.

It's also about understanding how consistently they can demonstrate that skill and what support makes it possible.

Consider a client who confidently completes a familiar gym routine with minimal assistance.

But when the sequence changes, they become uncertain and require additional prompting to continue.

Has their capacity changed, or have the conditions supporting their independence changed?

For Support Coordinators, Occupational Therapists, Behaviour Support Practitioners and other Allied Health professionals, this distinction matters when understanding a client's progress and ongoing support needs.

It also raises an important question about reporting.

Are we simply documenting what a client achieved, or are we capturing the conditions and support that made it possible?

At the TS Community Access Evidence Hub, our Fitness Room provides opportunities to observe how clients approach activities, follow routines and respond to changes, while capturing meaningful information about their participation and support needs.

In Article 7 of our Evidence-Based Community Access series, we explore how gym activities can provide valuable insights into client capacity, skill consistency and the importance of meaningful progress reporting.

Because completing an activity is one thing. Understanding what makes that achievement possible is another.

Read our latest article: NDIS Changes & Client Capacity: What Can Gym Activities Reveal?

https://tssupport.com.au/ndis-client-capacity-can-a-client-do-it-consistently-or-only-under-certain-conditions/

23/10/2026

Ready for discharge, but nowhere suitable to go?

For Support Coordinators and hospital discharge teams, finding suitable temporary accommodation while a client's long-term housing arrangements are being finalised can be challenging.

But moving into a traditional group home isn't the only option.

At Therapeutic Support, we offer Medium Term Accommodation (MTA) options across Newcastle, Lake Macquarie and the Hunter Valley, with flexible living arrangements designed around individual support needs.

Our accommodation options include:

Private concierge-style apartments offering greater privacy and independence, with support available.

Clustered homes providing individual living spaces with support arrangements across neighbouring properties.

Personalised support options tailored to each client's needs, goals and funding arrangements.

Our aim is to help make that transition easier by providing a suitable place to settle, maintain routines and prepare for the next stage.

Have a client who needs MTA? Let's have a conversation.

Get in touch with our team.

https://tssupport.com.au/contact-us/

22/10/2026

Are you supporting a couple who want to live together in their own home?

Or perhaps two friends with 1:3 SIL funding who would prefer to share a home without an additional resident?

Our Edgeworth Cluster Accommodation may be the solution you've been looking for!

We believe having the right support shouldn't mean compromising on privacy, independence or the freedom to choose who you live with.

Our Edgeworth accommodation features three neighbouring homes, offering a different approach to Supported Independent Living.

With our clustered support model, couples or two compatible friends may be able to enjoy:

A home they can call their own,

Privacy and independence without an additional housemate,

Support tailored to their individual needs and goals,

The reassurance of having support available 24/7 through our clustered accommodation model.

More choice over their daily routines and lifestyle.

Because 1:3 SIL funding doesn't necessarily mean three people have to live together.

Want to explore what's possible for client?

We're welcoming enquiries and property walkthroughs at our Edgeworth accommodation.

Use the link below to contact us or book a walkthrough:

https://www.tssupport.com.au/edgeworth-newcastle-sil

20/10/2026

Look who's been busy in the kitchen today!

On the menu? Delicious TS hubmade San Choy Bow!

From chopping and preparing ingredients to following the recipe and putting everything together, our client was actively involved throughout the cooking process.

And we have to say, we love seeing that determination, willingness to learn and confidence grow with every step!

At the TS Community Access Evidence Hub, cooking is about much more than preparing a meal. It's an opportunity to practise everyday living skills, build independence and capture meaningful observations of functional capacity along the way.

A big well done to today's chef, our client, for getting stuck in and giving it a go!

Do you support a client who enjoys cooking or would love to build their confidence in the kitchen?

Our cooking classes run weekly at the hub.

Book a spot for a client you support in our next class and give them the opportunity to learn, connect and build practical skills at their own pace.

19/10/2026

A client goes from enjoying a game to becoming visibly frustrated.

While losing the game may appear to be the trigger, other factors could be contributing, including communication difficulties, unexpected changes or sensory demands.

More importantly, understanding how the client responds and what support makes a difference can reveal valuable insights.

For Support Coordinators, Behaviour Support Practitioners, OTs and other Allied Health professionals, these everyday situations can offer valuable insights into a client's capacity and support needs.

But what insights are being captured by the team?

Sometimes, the most valuable insight isn't what went wrong. It's understanding what support helped and why.

Our latest article explores how games, emotional regulation and everyday experiences can contribute to a clearer understanding of capacity.
Read the full article: https://tssupport.com.au/what-happens-when-things-dont-go-to-plan/

16/10/2026

From learning new stitches to choosing their favourite colourful yarn, our clients have been getting creative, sharing laughs and enjoying the process of making something with their own hands.

And it’s about much more than crochet!

Every session is an opportunity to practise fine motor skills, improve concentration, build confidence, connect with others and develop new skills at their own pace.

For our team, each class is an opportunity to observe and document functional capacity, including how participants follow instructions, approach new tasks, solve problems and what level of support they need along the way.

Do you support a client who enjoys creative activities or would like to try something new?

Book a spot for a client you support in our next crochet class!

Because sometimes, something as simple as learning a new stitch can be a meaningful step towards greater confidence and independence.

Address

2/194 Maitland Road
Islington, NSW
2296

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm

Telephone

+61249697544

Website

https://tssupport.com.au/

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