09/24/2026
A friendly reminder of our late cancellation & sick policies here at B3 Therapy.
Especially as we head into cold, flu and busy season at the clinic it is important to refresh our policies.
Do not forget there are people behind these policies and all decisions are not taken lightly.
A credit card is required to book an appointment and will be securely stored through Jane Payments via Stripe.
Your card will ONLY be charged in the event of a no-show or a late cancellation with less than 24 hours’ notice, as that time was reserved for you.
Due to high demand and the nature of small business, this policy helps protect our practitioners’ time and livelihood. The fee for late cancellation is 50% of the appointment cost (subject to HST with RMT & AT appointments) when cancelled within the 24 hour period.
As fee for serivice professionals, a no show or late cancellation means that our providers are not compensated for their time.
This decision has not been taken lightly, and it is necessary to ensure we can continue providing you with exceptional care and maintain the standards you expect from us at B3.
We understand that charging a cancellation fee can be challenging, and we want to assure you that we remain committed to your well-being.
Thank you for understanding, we are grateful for your continued support of our team and choosing B3 Therapy for all your health and wellness needs. 🧠💜
