08/18/2026
What does dementia-inclusive care really mean?
Last week, HosPall joined the launch conversation for CSA Z2000, Canada's new national standard for dementia-inclusive care at home and in the community. Created by practitioners, families and those with lived experience, it is the most comprehensive, focused document that we have in Canada to date.
One thought from the discussion captured something our caregivers see every day:
Behaviour is rarely just behaviour. A shower isn't simply a task. A meal isn't simply nutrition. This tracks with what we learned from the Alzheimer's Society of York Region: All Behaviour Has Meaning.
For someone living with dementia, the familiar matters: the person who arrives at the door, the way a morning routine happens, a favourite meal, a conversation, music, culture and the hundreds of small things that make home feel like home.
That's why continuity, relationships and properly trained caregivers matter so much.
Dementia care has long been an important focus at HosPall. We created specialized dementia care teams two years ago and, through our partnership with the Alzheimer Society of York Region, require Gentle Persuasive Approaches (GPA) certification for caregivers supporting clients living with dementia. We've since expanded that education to include U-First! training.
The arrival of Canada's new dementia-inclusive care standard, alongside a new national standard for home care and support services, is an important moment.
And we're not simply celebrating their publication.
We're putting them to work.
HosPall is reviewing our policies, procedures and practices against both standards to identify where we can continue to strengthen the care we provide.
Because a standard on paper is only the beginning. What matters is how it changes care at home. 💙
Read the new standard: https://www.csagroup.org/news/csa-group-publishes-first-canadian-standard-to-support-dementia-inclusive-care-both-at-home-and-in-communities/
CSA Group has published Canada’s first standard focused on dementia-inclusive care, offering guidance to help support people living with dementia at home and in communities.