21/10/2026
**IMPORTANT NOTICE: HIGH DEMAND ON OUR ADVICE LINES**
We are currently experiencing exceptionally high call and enquiry volumes, and unfortunately, we are unable to answer every call as it comes in.
We are also down two staff members this week, so our already small team is working extremely hard to keep everything running and help as many people as possible.
**PLEASE HELP US BY FOLLOWING A FEW SIMPLE REQUESTS**
**If you have left a voicemail, please avoid repeatedly calling back.
We aim to return all voicemail messages the following working day, so please keep your telephone handy. Unfortunately, we don't have the resources to make repeated attempts if we cannot reach you.
**VIP MEMBERS**
As always, we are prioritising VIP telephone enquiries and emails.
Our VIP live chat is also available every weekday during our opening hours, so please make use of this service where possible.
**NEED TO BOOK A SERVICE?**
You do not need to telephone us to arrange an appointment.
**PIP forms, UC50/ESA50 forms and Mandatory Reconsideration writing services**
Book directly here, Disability Forms UK:
https://www.disabilityforms.co.uk/book_now
**Appeal advocacy, tribunal assistance and Statement of Reasons services**
Book directly through our sister site here:
https://fb4j.simplybook.it/v2/
**A LITTLE KINDNESS GOES A LONG WAY**
Please remember that we have just one office and a handful of staff, all of whom work incredibly hard every day to support disabled people and their families.
We understand that many people contacting us are worried, distressed or dealing with urgent benefit problems. We genuinely want to help everyone, but our small team can only manage so many calls and enquiries each day.
Our staff are doing their very best, often under considerable pressure, so please treat them with patience, kindness and respect.
We are not a large call centre. We are a small, dedicated team trying to make a difference, and we cannot always respond as quickly as we would like.
Thank you for your patience, understanding and continued support.
Michelle and the Fightback4Justice Team
Call now to connect with business.