02/11/2026
The NHS app has had an update and how you contact us to request a GP appointment has changed.
📲How to access the Contact your GP about a health problem via the NHS app
➡️Sign in to your NHS app
➡️On the Home page select the 'Appointments tab'
➡️On the Appointments page select 'Book an appointment'
➡️On the Book an appointment page select 'Ask about a health problem'
➡️You will then be asked to confirm it is Ash Trees Surgery you are contacting
➡️Confirm who it is filling on the form and date of birth
➡️You will be asked to confirm it is not an emergency and that 999 would be more appropriate
➡️You will then be asked to fill in a form describing the problem, how long it has been going on for, have you tried anything to help etc.
➡️Confirm the contact number you wish us to contact you on
➡️You will then receive a confirmation of request submitted and a reference number
📲Download the NHS app here https://www.nhs.uk/nhs-app/