20/10/2026
This week's Decider skills group -
💫 Listen and Crystal clear 💫
👂 Listen - this skill teaches us how to be a good listener as well as, knowing when someone is truly listening to you.
🙂 give your full attention (put down the phone)
👀 Make eye contact (if it feels comfortable to do so)
🗣 Let them finish their thoughts and avoid interrupting.
💭 show you understand (nod, smile and respond)
💎 Crystal CLEAR - this skill is for communicationg our needs and making it clear.
⚪ Clear- keep it simple and concise (don't use hints, we aren't mind readers)
🤔 Logical - make it make sense (avoid jargon and complicated stories)
✋ Assertive - be confident and respectful. Use alternatives if needed (write it down, send via email or text)
😑 Expression free - stay neutral and calm. Try not to involve emotions or expressions.
🔁 Repeat if necessary. Check they understand.
Both these skills help to communicate with each other, feel listened to and heard, as well as opening up conversation 💬