Puffin Packaging

08/09/2026

Good service isn’t complicated. It’s being there when your customers need you.

A lovely bit of feedback came through from a client this week about Chris and Bev:

Helpful. Quick to respond. Nothing too much trouble.

And what made us particularly pleased? We’ve heard very similar feedback from another customer just yesterday.

That’s exactly the kind of service we want Puffin Packaging to be known for.

Our customers often need information quickly. They may have a question about a product, an order, a specification or something they need to get moving internally. Being able to get a helpful answer from someone who knows their stuff can make a real difference.

So, thank you Chris and Bev and thank you to the wider Puffin team who keep looking after our customers every day.

We’re proud of the products we make, but great customer service is just as important to us.

👏 Well done both of you.



https://www.puffinpackaging.co.uk/meet-the-team

Discover the experts behind Puffin’s sustainable insulated and temperature-controlled packaging for food, pharma, and cold-chain industries.

07/09/2026

💧 Does an ice pack really need to be gel?

For chilled food or pharmaceuticals delivery, the job is pretty simple: keep the product within the required temperature range for the required journey.

That’s why we’ve always taken a practical approach at Puffin Packaging.

Our water ice packs use just water and a protective film — no gel, no unnecessary complexity.

And when you're shipping at scale, those small differences can matter.

A straightforward water-based pack can offer:

✓ Reliable cooling performance
✓ Consistent freezing and thawing
✓ Easy handling and storage
✓ A simple material composition
✓ A practical, cost-conscious solution for chilled food logistics

The question isn't whether something can be made more complicated.

It's whether that complexity actually delivers something better for the customer.

At Puffin, we think packaging should be designed around the job it needs to do — protect the product, perform reliably and make commercial sense.

Sometimes, the simplest solution is the smartest one.

💧 Water does the job.

04/08/2026

Keeping food fresh isn't just about what's inside the box – it's about the packaging too.

Whether you're delivering fresh meat, meal kits, dairy, frozen food or raw pet food, maintaining the right temperature during transit is essential to protect quality and ensure every order arrives in perfect condition.

At Puffin Packaging, we design temperature-controlled packaging solutions to help businesses keep their products colder for longer, reduce waste and deliver a great customer experience.

Our latest blog looks at what makes effective cold chain packaging and how to choose the right solution for your products.

📖 Read the full article here:
https://www.puffinpackaging.co.uk/post/cold-chain-packaging-for-food-keep-it-fresh-frozen-and-customer-ready

Have questions about shipping chilled or frozen food? Drop them in the comments or get in touch – we'd be happy to help.

Discover how cold chain packaging for food helps keep chilled, frozen and fresh products protected in transit. Puffin Packaging explains the role of insulation, ice packs and sustainable materials in reducing waste, protecting quality and improving the customer delivery experience.

29/07/2026

❄️ Sending chilled or frozen food? Don't leave it to chance.

Keeping food at the right temperature isn't just about adding an ice pack and hoping for the best. Delays, warm weather, incorrect packing and choosing the wrong packaging can all affect the quality of your products by the time they arrive.

Whether you're shipping meal kits, frozen foods, fresh produce or pet food, the right packaging can make all the difference.

We've put together a simple guide explaining why cold chain shipments fail and, more importantly, how to avoid it.

Read our latest blog here 👇

https://ow.ly/4B7950ZuhYt

Keep chilled, frozen and fresh food protected in transit with Puffin Packaging’s insulated food packaging. From wool and denim insulation to DuraCool and DuraFreeze ice packs, discover practical, sustainable cold chain solutions for food deliveries that arrive customer-ready.

28/07/2026

Wool is one of our solutions.

Temperature performance is what we engineer.

https://ow.ly/sPoN50ZtPqF

20/04/2026

We know how critical reliable supply is right now.

While others are facing disruption, we’re continuing to deliver as normal keeping cold-chain packaging moving when it matters most.

It’s been great to support new customers recently who simply needed a partner they could depend on. No drama, no delays just consistent supply and proven performance.

If you’re reviewing your packaging or looking for immediate supply we’re here to help.

Email us today on [email protected]

12/04/2026

Great to see Francis Tophill on Gardeners World this week talking about the benefits of Packaging pure wool for our tubs and gardens.
Let me know what you use your wool for?