22/09/2026
📢 IMPORTANT UPDATE – REFERRAL APPOINTMENTS 📢
From Monday 14th September, Preston Healthport, which was the Referral Management Centre will no longer be booking hospital or referral appointments on behalf of patients.
Previously any queries relating to referrals were dealt with through the funded Referral Management Centre.
This service has now been ceased, please see below for what will happen going forward.
Once we have sent your referral, we will:
➡️ Upload the referral confirmation to your medical record
➡️ Send a copy of the referral confirmation to you via Text/E-mail
➡️ If you do not have a mobile number/e-mail, we will send the confirmation to you by post
📌 You will then need to arrange your own referral appointment.
You can do this using:
📞 NHS Appointments Line
0345 608 8888
Textphone: 0345 850 2250
Monday–Friday: 8am–8pm
Weekends & Bank Holidays: 8am–4pm
đź’» NHS e-Referral Service
Search for your appointment and manage your referral online through the NHS website
https://www.nhs.uk/nhs.../hospitals/book-an-appointment/
📱 NHS App
You may also be able to manage your referral through the NHS App.
https://www.nhs.uk/nhs-app/
Please keep your referral confirmation safe. It contains important information you may need when booking or managing your appointment.
Thank you for your patience and understanding while this new process is introduced.
Use the NHS App to view your health information and manage your healthcare online using a phone, tablet or computer.