It’s about connection, empathy, and celebrating each person’s individuality. Special People was founded in 1998 from a genuine need for more flexible, reliable and compassionate support for children with additional needs and their families. At a time when many families struggled to find care that truly understood their child’s routines, communication and individual circumstances, Special People wa
s created to offer support that was professional, personal and centred around the whole person. What began as a small service has grown into a trusted care provider supporting children, young people and adults with learning disabilities, autism, complex needs and mental health challenges. Throughout our journey, we have worked closely with families, local authorities, schools, health professionals and community organisations, always with the shared aim of helping people live with greater dignity, confidence, independence and inclusion. When I became the Owner and Chief Executive Officer of Special People, I understood that I was taking responsibility for more than a business. I was continuing a legacy of care, trust and commitment built over many years, while also leading the organisation towards a stronger and more sustainable future. It means listening to their voice, recognising their strengths, respecting their culture and involving their family and support network. Our role is not simply to provide a service, but to help people build confidence, develop life skills, access their communities and achieve outcomes that are meaningful to them. My mission is to ensure that Special People continues to deliver safe, compassionate and high-quality person-centred support. I also want our staff to feel valued, equipped and inspired, because their dedication is central to the quality of care we provide. Looking ahead, my vision is to grow Special People as a trusted, innovative and values-led provider. We will continue strengthening our partnerships with families, commissioners, local authorities, Integrated Care Boards, schools and community organisations, while developing services that respond to changing and increasingly complex needs. The future I want to build is one where people with learning disabilities and complex needs have stronger voices, greater opportunities and more control over their lives. Special People will continue to stand for dignity, inclusion, independence and possibility because every person deserves the opportunity to live a meaningful life.
