03/08/2026
What a wonderful way to start the week! 💙
Receiving feedback like this from our customers and their families means the world to us. We are so pleased to hear that we were able to restore your faith in care and make such a positive difference during an important chapter of your grandfather's journey.
We'd like to wish your grandfather all the very best in his new forever home. It sounds like he's settling in beautifully, enjoying new experiences and making wonderful memories with trips to Kew Gardens and Zoo. 🌿🦁
Here's what his family had to say:
"Firstly, on behalf of the family, I wish to thank you both again for the assistance that you have provided my grandfather and my family. Honestly, Bluebird was such a godsend as not only was my grandfather provided with good care, but we never had to worry about whether an issue would be resolved.
My grandfather, Dave, has settled into his new forever home really well. A few hiccups along the way, but overall it has worked out wonderfully. The staff are fantastic, and they've taken him on trips to Kew Gardens and Zoo.
I genuinely believe that this relatively smooth transition has been, in part, due to the standard of care that Bluebird provided, which enabled my Nana to become accustomed to trusting care staff not an easy task after experiencing poor care in the past!
On a more personal note, I am grateful for the patience that Bluebird has shown while dealing with the complications and challenges along the way."
To our incredible care team Sharon, Tinsea, Anna and Cheryl thank you. Your compassion and dedication make moments like this possible every single day. We're so proud of the difference you make to the lives of our customers and their families. 💙
