28/09/2026
Receiving these words in an email to funeral directors Kathryn and Kirsty mean everything to us. They validate our work and the reason we do it. Knowing we do make a difference to people's lives day in and day out is why we are here.
"I just wanted to take a moment on behalf of the family to say a massive thank you to you both for everything you have done for us throughout such an incredibly difficult time.
From the very beginning, you have both been so kind, caring, understanding and supportive. Your care and compassion made everything so much easier for us and took away so much of the pressure and worry during what has been an incredibly heartbreaking time for our family.
Yesterday was such a difficult and emotional day, but you both handled everything with such professionalism, dignity and genuine care. You made sure everything was perfect for him, and we honestly couldn't have asked for a more beautiful and respectful farewell for him.
The care and attention you gave to him and to all of us meant more than you will ever know. At a time when we were surrounded by so much sadness and darkness, you somehow helped us see even just a little bit of light.
We feel incredibly lucky to have met two such wonderful people. Your kindness, compassion and genuine warmth made such a difference to us, and we will always remember how you helped us through one of the hardest times of our lives.
Thank you both from the bottom of our hearts for everything you have done. We will be eternally grateful for your support, your care and for helping us give him the farewell he deserved.
You really have been amazing, and we will never forget it. ❤️ "