04/06/2026
💊 FAO Leadhills/Wanlockhead/Dispensing patients
Unfortunately, we have had to temporarily switch the MedPoint dispensing machine off. There have been several issues with the machine talking to the software. It is a new version of the machine, so these are hopefully teething issues that the company can fix ASAP. We have been in touch with the lead site engineers who are working through the issues to fix them. Until we have a guarantee that these are fixed, we plan to have the machine switched off. We apologise for any inconvenience the issues have caused our patients and thank you for your patience. The last thing we want is patients being inconvienced - the reason for installing the machine was to improve patient access to their medicines 24/7, 365 days a year.
In the interim, please continue to collect your medicines during the standard surgery collection times or from Leadhills shop. We would like to thank the shop for continuing to work with us during this time.