12/10/2026
Your team isn’t necessarily the problem.
When someone goes quiet, starts turning up late or stops putting in the effort they used to, it’s easy to put it down to attitude. But there’s very often something underneath it that you can’t see from the yard.
It could be the stockman who’s been on call every weekend for weeks and has run out of steam. The tractor driver carrying something from home that he hasn’t told anyone. The young lad who used to go the extra mile and now does the bare minimum because nobody has said thank you in a year, or because he can’t see where the job is taking him.
You won’t know unless you ask, and then actually listen to what comes back. Try swapping “what’s wrong with them?” for “what’s going on for them?” It changes the whole conversation.
What do you think is usually underneath it? Tell me in the comments, and save this one for the next time someone on your team has you scratching your head.