Berry Lane Medical Centre

28/08/2026

📢 We’re Hiring!

Berry Lane Medical Centre is looking for an organised and motivated individual to join our Admin, Data & Secretarial Team (up to 37.5 hours per week).

The role involves managing clinical workflows, supporting data quality, processing referrals, and helping ensure patient records remain accurate and up to date.

Experience within a GP Practice or NHS setting would be advantageous.

If you’re a great team player with excellent organisational skills and a keen eye for detail, we’d love to hear from you!

Apply via NHS Jobs:

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26/08/2026

‼️ Important update ‼️

We’re a little short-staffed at Reception and on our phone lines today, so you may experience slightly longer waiting times than usual. 💛

Our team is working as hard as possible to support everyone as quickly as we can. If your enquiry is routine and can wait, we’d really appreciate it if you could get in touch later in the week. This will help us prioritise those who need urgent care today.

Thank you so much for your patience, understanding and continued kindness. 💙

19/08/2026

‼️important information ‼️
We wanted to let you know that we are unexpectedly short-staffed at Reception and on our phone lines today, so you may experience longer waiting times than usual.

Our team is doing their very best to help everyone as quickly as possible. If your enquiry is routine and can wait, we would be grateful if you could call us later in the week instead, helping us prioritise patients with urgent needs today.

Thank you for your patience & understanding

14/08/2026

13/08/2026

AUTUMN 2026 VACCINATIONS ARE COMING! 🍂

Our Autumn vaccination clinics are now available to book, and eligible patients will receive an invitation shortly.

⚠️ Please do not call the Medical Centre to enquire about vaccination appointments. Invitations will be sent directly to eligible patients via text message when it is their turn to book.

Free NHS Flu Vaccination

You may be eligible if you:
• Are aged 65 or over
• Are pregnant
• Are aged 18–64 with certain health conditions
• Live in a residential care home
• Are a carer
• Are aged 2 or 3 years on 31 August 2026
• Are a close contact of someone who is immunocompromised

Autumn 2026 COVID-19 Vaccination

You may be eligible if you:
• Are aged 75 or over
• Live in a care home for older adults
• Are aged 6 months or over and are immunosuppressed

Help protect yourself and those around you this winter. Further information and invitations will be sent soon.

12/08/2026

‼️important information ‼️

We wanted to let you know that we are unexpectedly short-staffed at Reception and on our phone lines today, so you may experience longer waiting times than usual.

Our team is doing their very best to help everyone as quickly as possible. If your enquiry is routine and can wait, we would be grateful if you could call us later in the week instead, helping us prioritise patients with urgent needs today.

Thank you for your patience & understanding

07/08/2026

‼️ Important update following our previous posts regarding the national IT outage ‼️

We are pleased to confirm that our systems are now back up and running.

Please bear with us as we work through the backlog of emails, prescription requests and administration caused by the outage.

Thank you for your patience, understanding and continuous support while we get everything back up to speed.

07/08/2026

‼️important information regarding prescription requests‼️

We can not process any prescription requests whilst our computers remain offline.

🚨If your request is URGENT please contact 111 for an emergency prescription.

Prescriptions can be requested
• using the app
• by email: [email protected]
• by popping a written request in to the letter box

But please remember these can not be processed until we are back online.

Thank you for your patience

07/08/2026

‼️IMPORTANT UPDATE FOR ALL PATIENTS‼️

Following on from yesterday’s update, our computer systems remain offline.

We have been informed by our IT provider that they are continuing to work to resolve the issue. Unfortunately, we have not yet been given a timescale for when our systems will be fully restored. If your call is non-urgent, we ask that you avoid calling the practice today.

If you have a pre-booked appointment today:
Please attend the surgery at your scheduled appointment time. Our reception team will assist you as best they can.

Blood test appointments:
If you have a blood test appointment and have been given a blood form, please make sure you bring it with you to your appointment.

We appreciate that this situation is frustrating and difficult for everyone. Our staff are working extremely hard to continue providing care and support during this unexpected computer outage. We kindly ask for your patience, understanding and kindness towards our team during this challenging time.

We will post further updates here as soon as we receive them.

Please share this information with family members, friends and neighbours who may not use Facebook.

Thank you for your patience and understanding.

06/08/2026

‼️Please be aware that our clinical systems are currently unavailable due to a national IT outage.‼️

Our telephone lines remain open; however, we are unable to access our EMIS system. This means we cannot view medical records, book appointments, or check existing appointments at this time.

If you already have an appointment booked for today, please attend the surgery as planned. If you are calling to routinely book or enquire about an appointment, we kindly ask for your patience while the issue is being resolved.

IT are working hard to restore the service as quickly as possible. We apologise for the inconvenience and appreciate your understanding and patience.