04/08/2025
A huge well done to Ben and Faisal. We're all so proud of you 💚
A huge well done to pharmacist Faisal and home and leisure colleague Ben from our Shipley store who both performed CPR on a customer and saved his life.
The man, who's in his 30s, was in the store pharmacy when he stopped breathing and had no pulse. Faisal called 999 and while he was talking to the call handler he saw the man's condition was deteriorating, so started chest compressions. Ben, who's recently completed his first aid training, came to help, and they took it in turns performing CPR.
Faisal said: "I'd done first aid training in the past but this was the first time I'd carried out CPR on an actual person, rather than a dummy. It was such a relief when he came round as I was scared for him. It was scary and nerve wracking but I felt content and happy that I'd helped someone." Ben said: "It was a bit daunting as I'd only just finished the first aid course. The CPR training was still very fresh in my mind – I just didn't think I'd be using it so soon!"
A GP also came to help and an ambulance crew took the gentleman's vitals and took him to hospital. After tests the gentleman was released from hospital and has been into the store since. He has no recollection of the incident. The store's community champion Mandy said: "It was a scary moment for them both but they did so well. If it wasn't for them keeping him alive until the ambulance arrived the gentleman would not be with us now, so a big well done to them both. They are true life savers."