31/07/2026
Well done, Jo 👏
Earlier this month the paramedics were called out to support one of our residents at Farmhouse. When the paramedics arrived, they were looked after by Jo Makin, one of our senior carers.
A Nikki, one of the paramedics wrote to us afterwards, just to say how impressed she was. She said it's not something she sees very often.
What impressed her was this: Jo knew everything about our resident, straight away. Age, family, medical history, what a normal day looks like. No searching for notes. No waiting on someone else.
We think it's what happens when you genuinely know the people you look after 💚.
Well done, Jo. We're proud of you.
https://www.haleplace.co.uk/news/paramedics-letter-about-really-knowing-our-residents