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OneTouch is unique within the health & social care sector, providing a solution that lends itself to many types of provisions including community care, supported living and young person’s enablement.

09/10/2026

Two days at Care Show Birmingham. 🎬​
Thank you to everyone who came to stand K10, the Evolution Theatre and the Keynote Theatre.​

If we didn't get the chance to talk, book a time with the team and we'll show you what's new.​

🔗 Book a demo: https://eu1.hubs.ly/H0yZR-S0

What should AI actually be doing for the people delivering care?Three things we heard from the Keynote Theatre stage tod...
08/10/2026

What should AI actually be doing for the people delivering care?

Three things we heard from the Keynote Theatre stage today:
1. AI needs the correct foundations in place to be effective. Poor data hygiene will lead to poor outputs.
2. AI will do the "donkey work", but humans still need to be kept in a the loop at all times.
3. If you use AI, it is important that you keep service users personal identifiable information out of the model.

Thank you to Louise, Mason, Liz and Steve for such an honest conversation, and to everyone who came. Seán is back on stand K10 this afternoon if you want to carry it on.

The seven questions behind the panel are in Seán's paper, Care Grade AI.
🔗 https://eu1.hubs.ly/H0yYw5C0

Care Show

What will it cost to change care management system?It's a fair question. The one that gets asked less often: what will i...
08/10/2026

What will it cost to change care management system?

It's a fair question. The one that gets asked less often: what will it cost if we don't?

Our new playbook, Switching Care Management Software, takes domiciliary care, reablement and supported living providers through six stages, from checking whether your current system is still fit for purpose to getting full value from the new one.

Inside: a simple way to work out what avoidable admin is costing you, the four questions providers ask before switching, and a checklist to take into every supplier demo.

OneTouch is listed on the NHS England Assured Solutions List for Digital Social Care Records, and supports GP Connect and PRSB standards.

Pick up a printed copy at stand K10, Care Show Birmingham, or download it now.

🔗 Download the Switching Guide: https://eu1.hubs.ly/H0yY6CB0

Care Show

08/10/2026

Day 2 at Care Show Birmingham!

Come and see us at Stand K10
Join Seán Morris, CTO of OneTouch, for the using AI to Achieve Outstanding Care: AI Leaders Summit in the Keynote Theatre at 12:45.

We’d love to see you there!

Today, 12:45, Keynote Theatre. 📍Using AI to Achieve Outstanding Care: A Leaders' Summit, moderated by our Chief Technolo...
08/10/2026

Today, 12:45, Keynote Theatre. 📍

Using AI to Achieve Outstanding Care: A Leaders' Summit, moderated by our Chief Technology Officer, Seán Morris where he will be joined by industry leading care providers.

See you there. Care Show

07/10/2026

Care is evolving. What does that mean for the technology behind it?

Our Chief Technology Officer, Seán Morris, gave his view at the Evolution Theatre on stand K10 earlier today.

If you're attending the show tomorrow, make sure you drop by the Keynote Theatre at 12:45, where Seán will be joined by a panel of care leaders as they discuss how AI can support care teams to deliver outstanding care.

🎙️ Using AI to Achieve Outstanding Care: A Leaders' Summit
📍 Thursday 8 October, 12:45, Keynote Theatre

07/10/2026

Doors are open at Care Show Birmingham. 👋

Come and find us at stand K10, Hall 3. Evolution Theatre talks start at 11:00, and the team is ready to show you what's new.

🔗 Book a time: https://eu1.hubs.ly/H0yVR1p0

Care Show Birmingham is this week. Here's what's on at stand K10, NEC Hall 3.Evolution Theatre: short talks from our pro...
06/10/2026

Care Show Birmingham is this week. Here's what's on at stand K10, NEC Hall 3.

Evolution Theatre: short talks from our product team, roughly 11:00 to 15:00 both days.
• Leading the evolution of care plans
• Leading the evolution of scheduling
• Leading the evolution of insights
• Leading the evolution of care operations: billing, invoicing and payroll
• The platform, with Seán Morris and Neil McGough

Keynote Theatre, Thursday 12:45: Using AI to Achieve Outstanding Care: A Leaders' Summit, chaired by Seán.

Book a time with the team before you arrive.
🔗 Book a time: https://eu1.hubs.ly/H0yTgq10
Care Show

What should AI actually be doing for the people delivering care? Not what might it do one day. What it should be doing n...
30/09/2026

What should AI actually be doing for the people delivering care? Not what might it do one day. What it should be doing now and what it should not be doing at all.

Four care leaders are joining our Chief Technology Officer, Seán Morris, on stage at Care Show Birmingham to answer that question properly.

Louise Cobban, Franchise Owner at Guardian Angel Carers
Mason Barendrecht, Director of IT, AI & Systems at Hales Group Ltd
Nichola Bastow, Operations Director at SureCare UK Franchising
Steve Sinnott, Group Head of Quality at Alcedo Care

Four different providers means four ways of running a care business, and this is a genuinely open conversation about where each of them draw the line.

Using AI to Achieve Outstanding Care: A Leader's Summit Thursday 8th October, 12:45, Keynote Theatre, Care Show Birmingham.

Come and hear where they land!

🔗 Learn More: https://eu1.hubs.ly/H0yK1hv0

The Care Quality Commission's (CQC) assessment approach is evolving, and while the current Single Assessment Framework (...
17/09/2026

The Care Quality Commission's (CQC) assessment approach is evolving, and while the current Single Assessment Framework (SAF) remains in place, providers also need to understand the draft adult social care framework and what it could mean for inspections.

That's why we put together this practical guide that explains what's changing, what isn't, and how digital care management systems can help providers stay inspection ready every day.

Whether you provide domiciliary care, supported living, or complex care, this guide aims to provide pracitical guidance, reduce uncertainty and highlight how the evidence required by regulators is often already being created through day-to-day care activities.

🔗 Click the link to get your free copy: https://eu1.hubs.ly/H0ymNpY0

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