10/28/2026
🏆The Traveling Trophy has been awarded to the Patient Registration Department! Congratulations to our team!
Here is their nomination: "The Laboratory would like to nominate the Patient Registration team with the Traveling Trophy. Recently, BBGH initiated a direct access testing program, and patient registration plays a key role in its success. They have been exceptional team players throughout this new process. This comes natural to them because the team leads with Relator, Developer, and Harmony. The patient registration staff ensures every form is completed accurately. This consistency reflects the Responsibility and Consistency strengths woven throughout the team. They follow through on what matters and create reliable systems that others can count on. Patient registration staff meets and greets patients, registers them for services, and handle payments with care and professionalism, demonstrating just how important every step of the patient's journey is. Their Empathy, Positivity, and Communication strengths shine here, as they create a welcoming first impression while managing the details that keep operations running smoothly. The caring staff always provides compassionate care when patients have questions or concerns. With Developer and Empathy as top themes, they naturally tune into what each person needs and take time to help them feel understood and supported, even during high-volume moments. They demonstrate safety by ensuring they register the right patient every time. This vigilance reflects their Responsibility and the Restorative talents. They catch what could go wrong and make it right before it becomes a problem. The Harmony and Includer strengths make them natural partners with others. They work to ensure smooth handoffs with the Lab and other departments. Their Adaptability allows them to adjust quickly as the direct access testing program evolves, and their Relator strength builds the trust that makes their teamwork effective. We are grateful for our Patient Registration team. They bring the best of relationship-building, ex*****on, and care to the frontlines every single day. Because of all of these great qualities and the patient registration teams commitment to our values, we find them well-deserving of the Traveling Trophy."
