IntellaTriage

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Nurse-First Triage Support For Hospice, Home Health, Palliative and PACE Organizations Learn more at intellatriage.com.

Built around a mission to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home health providers, hospitals, physician groups, health plans, and specialty practices since 2008. Utilizing best-in-class technology, IntellaTriage provides round-the-clock direct access to licensed, registered nurses using client-customized protocols for patient-centered, compassionate care – and no answering service. With clients in 27 states and 250% growth in five years, the company delivers on improved patient experience and quality after-hours care, while reducing nurse burnout.

11/08/2026

Please join us in celebrating Jessica Huggins, our Nurse of the Month and a two-time honoree!

Jessica brings compassion, initiative, and thoughtful follow-through to every shift, making sure patients and families get the care and support they need.

Three years into her IntellaTriage journey, she knows that making a difference doesn't always mean entering a patient's home. Sometimes, it means listening, offering guidance, and reassuring a family that they're not alone.

“If I can bring someone even a little comfort, peace, or reassurance during one of the hardest times of their life, then I know I've made a difference.”

Congratulations, Jessica, and thank you for showing up for patients, families, and your teammates!

10/14/2026

Please join us in celebrating Dynashia James, our August Nurse of the Month! 🎉

Dynashia is a dependable teammate who steps in wherever she’s needed, adapts to changing needs, and brings positivity to the challenges of hospice triage. Her outstanding performance reflects the same dedication she brings to supporting her colleagues and delivering high-quality patient care.

Dynashia has found purpose in helping patients and families through their most vulnerable moments. She brings careful listening, empathy, and reassuring guidance to each call, helping caregivers feel more confident caring for their loved ones.

Thank you, Dynashia, for the compassion and teamwork you bring to IntellaTriage. Congratulations on this well-deserved recognition!

08/26/2026

Please join us in celebrating Julie, our July Nurse of the Month!

Julie brings empathy to every call, treating patients and families as if they were her own. Known for her positive attitude and patient-centered approach, Julie reminds fellow triage nurses to slow down, follow procedures, and listen closely for the clues in a caller's voice.

Thank you, Julie, for the compassion, advocacy, and excellence you bring to every interaction. Congratulations on this well-deserved recognition!

07/30/2026

Please join us in celebrating Geraldine Gaines, our June Nurse of the Month!

Known for her strong clinical judgment, compassionate communication, and calm, reassuring presence, Geraldine has earned the trust of teammates, clients, patients, and caregivers alike. One client team has even made her something of a legend, complete with memes.

What drives her is being present for patients when they need reassurance most. By listening closely and balancing critical thinking with genuine connection, she helps people feel heard, supported, and safe.

Thank you, Geraldine, for the skill, empathy, and excellence you bring to every call. Congratulations on this well-deserved recognition!

06/06/2026

Some nurses make an impact one call at a time, others create a ripple effect that reaches patients, families, teammates, and providers alike.

We're proud to recognize Nicole Garcia as IntellaTriage's March Nurse of the Month. Nicole consistently demonstrates what nurse-first care looks like in action: clinical excellence, compassion, accountability, and a commitment to doing what's right for every patient she serves.

Whether she's supporting a family during a difficult moment, collaborating with colleagues, or navigating a complex clinical situation, Nicole brings the professionalism, empathy, and judgment that define exceptional nursing care.

At IntellaTriage, we believe patients deserve to speak with a nurse when they need one most. Nurses like Nicole are the reason that promise becomes reality every day.

Please join us in congratulating Nicole on this well-deserved recognition!

05/20/2026

We’re headed back to the Home Care 100 Summer Conference. In fact, we wouldn't miss it! This is where the industry’s top leaders come together to talk about what’s next, and we’re looking forward to being part of it. If you’ll be there, be sure to connect with Daniel Reese or Gio Pagano to learn how our tech investments and award-winning integrations streamline processes for our nurses and your ops teams from the back end, so your patients benefit from direct-to-nurse access and deep clinical expertise.

Our focus remains the same: helping providers deliver consistent, nurse-led clinical access across every hour while protecting workforce stability and supporting your operations.

Looking forward to the conversation!

05/13/2026

We’re heading to the Michigan Homecare and Hospice Conference, and we look forward to connecting with providers from across the state. It's our first time at your conference, so stop by booth #41 to say hello to Gio Pagano!

If after-hours strain, staffing pressure, or slow speed-to-nurse times are on your radar, let’s talk. Our nurse-first triage model, backed by award-winning technology, helps teams deliver more consistent care without adding headcount.

05/12/2026

This Nurses Week, we celebrated the Power of Nurses and today, we’re proud to close out the week by honoring one extraordinary example of that impact.

IntellaTriage named Wina Hanselman, RN, our 2025 Nurse of the Year. Over the past year, Wina answered nearly 6,000 patient calls with compassion, clinical excellence, and the calm reassurance families need most during difficult moments.

This Nurses Week, we celebrated the Power of Nurses, and today, we’re proud to close out the week by honoring one extraordinary example of that impact. experiences, stronger care teams, and better outcomes for the communities they serve.

At IntellaTriage, our nurse-first model ensures patients speak directly to a nurse every time. And by continuing to invest in the technology that supports our clinicians behind the scenes, nurses like Wina are empowered to stay focused on what matters most: caring for people.

To Wina, and to every nurse on our team, thank you for the expertise, empathy, and humanity you bring to this work every single day. Read the full story: https://bit.ly/4u8ywKx

05/11/2026

We're excited to be heading back to the Home Care Innovation Forum this year. brings together forward-thinking leaders shaping the future of care at home, and we look forward to the conversations. If you're exploring ways to strengthen after-hours coverage, reduce variability, and better support your nurses, be sure to connect with Gio on-site.

05/06/2026

Today, we’re sharing something special. Our COO, Taylor Smith, created a message just for our internal nursing team, one that captures the heart of what it means to do this work, the strength it takes, and the impact it has on patients and families every day.

It was meant for our nurses. But it tells our story so well, we couldn’t keep it to ourselves.

Because the truth is simple: the power of nurses isn’t just seen at the bedside, it’s heard in every calm voice, felt in every moment of reassurance, and carried through every life you touch.

To our nurses and to all the nurses - this is your day, your story, and your impact. And we are so proud to share it. Thanks for all you do to improve the lives of nurses and patients every day.

Address

320 Seven Springs Way, Ste. 220
Brentwood, TN
37027

Telephone

+16154635033

Website

https://www.intellatriage.com/

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