IntellaTriage

IntellaTriage Nurse-First Triage Support For Hospice, Home Health, Palliative and PACE Organizations Learn more at intellatriage.com.

Built around a mission to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home health providers, hospitals, physician groups, health plans, and specialty practices since 2008. Utilizing best-in-class technology, IntellaTriage provides round-the-clock direct access to licensed, registered nurses using client-customized protocols fo

r patient-centered, compassionate care – and no answering service. With clients in 27 states and 250% growth in five years, the company delivers on improved patient experience and quality after-hours care, while reducing nurse burnout.

05/20/2026

We’re headed back to the Home Care 100 Summer Conference. In fact, we wouldn't miss it! This is where the industry’s top leaders come together to talk about what’s next, and we’re looking forward to being part of it. If you’ll be there, be sure to connect with Daniel Reese or Gio Pagano to learn how our tech investments and award-winning integrations streamline processes for our nurses and your ops teams from the back end, so your patients benefit from direct-to-nurse access and deep clinical expertise.

Our focus remains the same: helping providers deliver consistent, nurse-led clinical access across every hour while protecting workforce stability and supporting your operations.

Looking forward to the conversation!

05/13/2026

We’re heading to the Michigan Homecare and Hospice Conference, and we look forward to connecting with providers from across the state. It's our first time at your conference, so stop by booth #41 to say hello to Gio Pagano!

If after-hours strain, staffing pressure, or slow speed-to-nurse times are on your radar, let’s talk. Our nurse-first triage model, backed by award-winning technology, helps teams deliver more consistent care without adding headcount.

05/12/2026

This Nurses Week, we celebrated the Power of Nurses and today, we’re proud to close out the week by honoring one extraordinary example of that impact.

IntellaTriage named Wina Hanselman, RN, our 2025 Nurse of the Year. Over the past year, Wina answered nearly 6,000 patient calls with compassion, clinical excellence, and the calm reassurance families need most during difficult moments.

This Nurses Week, we celebrated the Power of Nurses, and today, we’re proud to close out the week by honoring one extraordinary example of that impact. experiences, stronger care teams, and better outcomes for the communities they serve.

At IntellaTriage, our nurse-first model ensures patients speak directly to a nurse every time. And by continuing to invest in the technology that supports our clinicians behind the scenes, nurses like Wina are empowered to stay focused on what matters most: caring for people.

To Wina, and to every nurse on our team, thank you for the expertise, empathy, and humanity you bring to this work every single day. Read the full story: https://bit.ly/4u8ywKx

05/11/2026

We're excited to be heading back to the Home Care Innovation Forum this year. brings together forward-thinking leaders shaping the future of care at home, and we look forward to the conversations. If you're exploring ways to strengthen after-hours coverage, reduce variability, and better support your nurses, be sure to connect with Gio on-site.

05/06/2026

Today, we’re sharing something special. Our COO, Taylor Smith, created a message just for our internal nursing team, one that captures the heart of what it means to do this work, the strength it takes, and the impact it has on patients and families every day.

It was meant for our nurses. But it tells our story so well, we couldn’t keep it to ourselves.

Because the truth is simple: the power of nurses isn’t just seen at the bedside, it’s heard in every calm voice, felt in every moment of reassurance, and carried through every life you touch.

To our nurses and to all the nurses - this is your day, your story, and your impact. And we are so proud to share it. Thanks for all you do to improve the lives of nurses and patients every day.

04/30/2026

The strongest organizations aren’t just managing calls. They’re creating continuity by delivering good after-hours triage, leading to fewer escalations, better handoffs, and stronger days afterward.

We’re on our way to the Home Care Association of New York State Annual Conference, and one thing we’re hearing everywhere: "After-hours doesn’t just impact nights, its ripple effects also define the next day."

The strongest organizations aren’t just managing calls. They’re creating continuity by delivering good after-hours triage, leading to fewer escalations, better handoffs, and stronger days afterward.

If you’re attending the HCANYS Conference, let’s talk about how your after-hours strategy is shaping everything that follows.

Stop by table 8, or reach out to Gio Pagano to connect!

04/27/2026

We’re heading to the New England Home Care & Hospice Conference and Trade Show to talk about what 24/7 clinical access actually looks like: not just coverage, but consistency.

Because families don’t experience your organization in shifts.
They experience it in moments that matter.

And when those moments are handled by experienced nurses, supported by the right systems, it shows.

If you’ll be in New England, let’s connect. Book a quick conversation with Gio Pagano.

04/26/2026

What if after-hours felt… under control? That’s the conversation we’re bringing to the TAHC - Tennessee Association for Home Care Annual Meeting.

Because the reality is that nights and weekends shape more of the patient experience than most people realize. And when those hours are supported the right way, everything changes:
✔ Nurses feel protected
✔ Patients feel safe
✔ Teams feel prepared

If you’re heading to the TAHC Meeting, let’s connect. We’d love to hear what after-hours feels like in your organization and share what “good” triage can look like.

Message us to meet up with the team.

04/23/2026

Leading providers are rethinking how deeply after-hours care impacts patient experience, nurse workload, and operational stability. We’re looking forward to talking with providers about how our nurse-first triage, backed by award-winning technology, creates more consistent clinical access across every hour.

Stop by the Innovation Showcase to meet the team at Axxess's Conference (May 4-6).

04/20/2026

IntellaTriage is proud to be a sponsor at the National Partnership for Healthcare and Hospice Innovation Annual Summit. Why? Because it's another way we can support the non-profit leaders redefining serious illness and end-of-life care.

We’re excited to join these leaders and to share how after-hours support plays a critical role in the future of care at home.

Let’s connect while we’re there. Please reach out to Gio or Brad to schedule time to discuss what we're hearing in the triage space and how our learnings and our team can support you.

Address

320 Seven Springs Way, Ste. 220
Brentwood, TN
37027

Telephone

+16154635033

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