06/03/2026
A little transparency from your health insurance agent…
Over the years, I’ve personally submitted many claims for clients as a courtesy because I genuinely want to help. However, as my client base continues to grow, I’ve realized that this process is no longer sustainable.
What many people don’t realize is that once a claim is submitted, it goes directly to the insurance company’s claims department. I am not automatically notified of claim progress, payment status, approval decisions, or processing updates.
Moving forward, clients will be submitting their own claims directly to the insurance company. This is actually the standard process and ensures that claim information goes straight from the policyholder to the claims department.
If you submit a claim, please allow at least 30 days for processing before requesting a status update. If that timeframe has passed and you still have questions, I am happy to help point you in the right direction and assist where I can.
My goal is to spend my time helping clients choose the right coverage, answer policy questions, and provide the service I’m best equipped to provide.
Thank you for your understanding and continued support. ♥️
(this does not apply to people with ACA plans. This applies to people that have private plans where they self-pay and submit their visits for reimbursement.)
