09/14/2026
If you know John in Intake, you probably know the smile, and chances are, you’ve heard a joke or two along the way. 🙂
John M, intake nurse, has a knack for making people feel welcome, even when they’re walking through our doors on a really hard day.
When an ambulance arrives, John notices. He heads to reception, greets the patient and EMS team, and brings the kind of calm, friendly presence that can make an unfamiliar place feel a little less intimidating.
His coworkers see it every day: the humor, the quick response, the way he reads a room, and the genuine care he shows the people around him. And in Intake, where first impressions often happen during some of life’s hardest moments, that kind of presence matters.
🏆 Congratulations, John, on your Service Excellence Award! We’re lucky to have your smile, your sense of humor, and your steady presence welcoming people to WBI.