05/21/2026
**Employment opportunity**
Position: Front Office Coordinator
Sandcreek Dental is looking for a motivated, organized, and dependable Front Office Coordinator to join our team. We are seeking someone who thrives in a fast-paced environment, has strong multitasking abilities, and is committed to providing exceptional patient care and customer service.
Schedule:
Monday–Thursday | 7:30 AM – 5:30 PM
Please note: During surgery weeks (approximately once per month), workdays may extend beyond regular hours.
Responsibilities
Patient Reception & Customer Service
• Greet patients upon arrival and create a welcoming environment
• Check patients in and out
• Answer phone calls and emails professionally
• Respond to questions regarding appointments, treatments, and billing
• Help patients feel comfortable and cared for
Scheduling & Appointment Management
• Schedule new and returning patient appointments
• Confirm appointments via phone, text, or email
• Manage cancellations and rescheduling
• Coordinate dentist and hygienist schedules efficiently
Insurance & Billing
• Verify dental insurance coverage
• Explain estimated costs
• Process insurance and patient payments
• Submit insurance claims
• Follow up on unpaid claims or balances
• Maintain accurate financial records
Administrative Duties
• Update patient records and contact information
• File and organize paperwork and digital records
• Maintain HIPAA/privacy compliance
• Manage forms and consent documents
Communication & Coordination
• Relay messages between patients and clinical staff
• Coordinate treatment plans and follow-up visits
• Explain post-visit instructions
Required Skills & Qualifications
• Strong multitasking abilities
• Self-sufficient and able to work independently
• Self-motivated with strong initiative
• Ability to stay focused and productive during work hours
• Excellent organizational skills
• Strong communication and phone etiquette
• Attention to detail
• Computer and scheduling software proficiency
• Professionalism and empathy
• Basic understanding of dental terminology and insurance preferred
Physical & Work Environment Requirements
• Majority of the day is spent sitting at the front desk
• Frequent phone and computer use
• Occasional standing, filing, and assisting patients at the front desk
• Fast-paced office environment requiring strong time management and motivation
If you are dependable, organized, and enjoy helping patients in a busy dental office environment, we would love to hear from you. Previous dental knowledge is very helpful but not required.
Wage range is $18.00-$22.00/hour- depending upon experience.
If you are interested, please email Ashley at [email protected] or drop off resume to
Sandcreek Dental.
