04/08/2020
EYE TO EYE HEIGHTS COVID-19 UPDATE
Our office is OPEN for your vision care
Monday to Friday
10am to 4pm
(subject to change with notice)
We are also here to answer your calls and order contact lenses for you
Monday to Friday 10am-6pm
We will space your appointment time to be mindful of social distancing and limited number of people in our office at any given time to avoid a large group and our sanitation protocol will be strongly enforced for your protection.
Our normal standard protocol involves wiping down ALL equipment, imaging/pretesting machines, exam chairs, exam desks, and all other instruments that come into contact with a patient with 100% sterilized alcohol and bleach before and after each patient encounter. We also sanitize surfaces and frames, and keyboards for your safety as well as the safety of our staff.
Contact Lenses / Ocular Product Orders
• We are offering free shipping to your home or curbside pick up and will be happy to help you use your vision plan benefits to the best of our ability.
All Medical Eye Emergencies
• If you are experiencing eye pain, light sensitivity, sudden floaters / flashes, sudden vision loss, red and / or itchy eyes etc., please call our office number during the hours listed above.
Telemedicine Consultation
• Dr. Hung and / or our Associate Doctors are able to provide a telemedicine consultation, call in a prescription if necessary, and determine if an in-office medical assessment is required.
• Due to the fact that many health insurances do not provide coverage for telemedicine health services, an out-of-pocket $50.00 management fee will be collected for each telephone consultation.
• Please call our office number during the hours listed above.
Questions / Concerns
If you need to schedule a future eye appointment or have any questions or concerns, please call our office at 713-864-8822, and one of our team members will be able to help you
We will continue to provide updates as the situation evolves. Our hearts are with those who have been impacted by COVID-19.
We are in this together, and we are here for you during this challenging time. As a locally owned and operated small business in the Heights, we thank you for your support and patronage of Eye to Eye.
Best wishes,
Dr. Michelle Hung
