09/15/2026
Everything is green. So why does something still feel wrong?
A dashboard can tell leadership that performance is on track. It cannot always tell you what is happening underneath the number.
When the data looks healthy, the next question should not always be, โAre we meeting the target?โ
It may be, โWhat is the metric not showing us?โ
Dr. Scarlett Lusk looks beyond the dashboard, connecting data with workflow, accountability, and frontline reality.
What would you check first: the dashboard, the workflow, or the people doing the work?
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